Manager, Subscription & Custom Services Sales

Adobe

Manager leading the Subscription & Custom Services Sales Specialists team at Adobe. Driving enterprise growth through strategic sales and customer engagement initiatives.

Posted 5/24/2026full-timeRemote • Illinois, New York • 🇺🇸 United StatesMid-LevelSenior💰 $289,000 - $471,550 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

consultative sellingsolution strategypipeline managementforecastingdata analysissales effectivenesscomplex deal cyclesquota attainmentcustomer engagementanalytical thinking

Soft Skills

communicationpresentationstakeholder managementrelationship buildingcoachingteam developmentcollaborationproblem-solvingcuriositycustomer-first approach

Tools & Technologies

CRM toolsDynamicsAdobe Experience Cloud

Industry Keywords

enterprise salesprofessional servicessubscription servicescustomer successvalue-based sellingsales strategiesbusiness transformationemerging technologiesdigital experiencesmatrixed environment

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Define and execute industry-aligned sales strategies to accelerate growth across subscription and professional services
Drive predictable revenue through new business, account expansion, upsell, and cross-sell opportunities
Own quota attainment, forecasting accuracy, and overall pipeline health
Partner with enterprise sales leaders to influence complex transformation initiatives and long-term success strategies
Recruit, coach, and develop a high-performing team focused on consultative, value-based selling
Create an inclusive, accountable, and collaborative team culture centered on customer success
Empower the team to exceed bookings targets and build long-term customer partnerships
Build relationships with senior customer stakeholders to understand business goals and align solutions to outcomes
Lead complex solutioning discussions, including custom SOWs, success plans, and enterprise service strategies
Act as a trusted advisor throughout the sales lifecycle, ensuring alignment across business, delivery, and value realization
Partner closely with Sales, Customer Success, Product, Marketing, and Delivery teams to create seamless customer experiences
Drive disciplined pipeline management, forecasting, and execution through CRM tools such as Dynamics
Use data and performance metrics to identify trends and improve sales effectiveness
Stay informed on industry trends, customer needs, and emerging technologies shaping digital experiences
Travel for customer engagement, team development, and collaboration is expected (approximately 30%).

Requirements

What you’ll need

Proven experience leading enterprise or professional services sales teams and exceeding growth targets
Strength in consultative selling, solution strategy, and managing complex deal cycles
Strong communication, presentation, and stakeholder management skills
Demonstrated ability to build relationships with senior executives
Experience hiring, coaching, and developing sales talent
Customer-first approach supported by analytical and critical thinking
Ability to collaborate effectively across Sales, Product, Delivery, Customer Success, and Marketing
Comfort working in a fast-paced, matrixed environment
Curiosity for evolving technology trends and business challenges, including emerging AI opportunities
Strong problem-solving skills to navigate customer and internal challenges
Familiarity with Adobe Experience Cloud and related service offerings is a plus.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities