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Adobe

Director, Customer Delivery

Adobe

Director managing Professional Services delivery for EMEA region. Collaborating with teams to enhance customer success and business growth.

Posted 7/1/2026full-timeRemote • 🇪🇸 SpainLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates significant experience in Professional Services delivery, particularly in SaaS or enterprise software, with a strong focus on managing delivery operations and fostering executive-level customer relationships. Emphasizes strategic and commercial acumen, operational excellence, and a customer-centric mindset.

Highest-signal resume keywords
Professional Services DeliverySaaS ExperiencePeople LeadershipOperational ExcellenceCustomer-Centric Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Delivery Operations ManagementRevenue Performance ManagementGovernanceOperational RigorStrategic Acumen
Soft Skills
Decision-MakingAccountabilityExecutive PresenceCollaborationContinuous Improvement
Industry Keywords
EMEAEngagement ManagementProject ManagementConsultingEnterprise Software

About the role

Key responsibilities & impact
  • Direct PS Delivery for a region in EMEA
  • Collaborate with practice leads
  • Manage a team of Engagement Managers and Project Managers
  • Advocate for sufficient resources
  • Drive consistent governance and operational rigor
  • Develop and maintain executive-level relationships with customers
  • Communicate insights and recommendations to senior leaders
  • Promote collaboration and continuous improvement

Requirements

What you’ll need
  • Significant experience in Professional Services delivery or consulting, preferably in SaaS or enterprise software.
  • Strategic & Commercial Acumen.
  • Proven track record in managing delivery operations, revenue performance, and customer relationships.
  • Operational Excellence.
  • Executive Presence.
  • People Leadership.
  • Decision-Making & Accountability.
  • Customer-Centric Mindset.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible working arrangements
  • Professional development
  • Employee discounts
  • Wellness programs