Inventory Technician II – Hardware Refreshes

Astreya

Inventory Technician enabling user experience through hardware deployments and user support. Managing inventories and assisting in global IT projects within a client onsite setting.

Posted 7/6/2026full-timeToronto • Illinois • 🇨🇦 Canada, 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in desktop support, hardware deployment, and inventory management while providing exceptional user experience in a fast-paced environment. Proficient in utilizing ticketing systems and inventory data management software to ensure operational efficiency and adherence to Service Level Agreements.

Highest-signal resume keywords

Desktop SupportHardware DeploymentInventory ManagementTicketing SystemsUser Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Laptop DeploymentDesktop ImagingAsset ManagementTroubleshootingInventory Data Management

Soft Skills

Excellent Communication SkillsTeam CollaborationDecision MakingResults OrientedAdaptability

Tools & Technologies

Ticketing SystemsInventory Management Software

Industry Keywords

Service Level AgreementsUser ExperienceFast Paced EnvironmentBusiness OperationsCustomer Experience

About the role

Key responsibilities & impact

Provide 'White Glove' service while deploying laptops, monitors, and other end user peripherals
Deploy and recover laptop and desktop images
Handle inventory and asset management
Support a complex and fast paced environment focused on desktop support
Troubleshooting any issues that may arise with hardware deployment
Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)
Utilize Inventory Data management software to maintain inventory accuracy and workflow
Contribute to large scale global projects as needed
Other duties as required.

Requirements

What you’ll need

High school diploma or general education degree (GED) and 2 to 4 years’ related experience and/or training; or equivalent combination of education and experience
Exercises judgment within defined procedures and practices to determine appropriate action
Excellent written and verbal communications skills
Ability to work in a large team with minimal supervision
Capable of providing an outstanding user experience
Basic Inventory or IT knowledge
Ability to excel in a fast paced work environment
Ability to make sound decisions when faced with competing priorities
Results oriented and can identify the steps to be taken to achieve objectives
Past business operations exposure (Preferred)
Some customer experience background or familiarity (Preferred)

Benefits

Comp & perks

Client Onsite Travel Required