Astreya

Administration

• Process contracts according to client policies.
• Assist in preparation of service termination processing via amendments.
• Maintain an internal database with pertinent information, including legal documents.
• Assist in preparation and revision of contracts that involve the purchase of sale of goods and services.
• Handle the acquisition, distribution, and store of equipment and supplies.
• Dispose of unclaimed property.
• Assist in proposal planning and administration of contracts.
• Prepare contract briefs and revisions summarizing contractual requirements and budgets.
• Track authorizations and correspondence, maintaining detailed and organized files.
• Prepare contract change notices, monitor contractor performance, including the reporting and status of contractor and owner deliverables.
• Maintain an audit file for each contract which will include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules.
• Perform closing activities as needed.
• Track payments and deadlines.
• Analyze and mitigate risk.
• Other duties as required.

Contracts Administrator I

Program Manager

• Overseeing, planning, and executing complex, high-impact projects from initiation to completion
• Developing comprehensive project charters, scope documents, and resource plans
• Conducting feasibility studies, stakeholder analyses, and risk assessments to determine project viability
• Preparing detailed project schedules, budgets, and work plans
• Leading multidisciplinary teams, assigning tasks, managing workloads, and monitoring performance
• Using project management tools (e.g., MS Project, Jira, Trello) to track milestones, tasks, and deliverables
• Ensuring timely and accurate communication of project status, risks, and key decisions to stakeholders
• Identifying potential risks and developing mitigation strategies
• Proactively addressing challenges and resolving issues, escalations, and conflicts in a timely manner
• Overseeing project budgets, including forecasting, tracking expenses, and reporting on variances
• Negotiating and coordinating contracts with vendors and third-party service providers
• Establishing and maintaining strong relationships with internal and external stakeholders
• Conducting post-project reviews to identify lessons learned and best practices.
• Sharing knowledge and mentoring junior project managers.

Program Manager V

• Operates at the organizational nexus where issues, opportunities, and crises are identified, triaged, and assigned
• Leads projects of varying complexity—from rapid-response crisis work to long-term strategic initiatives
• Drives measurable efficiency gains through automation, AI integration, and process optimization
• Influences cross-functional teams and external stakeholders without direct authority
• Applies data-driven insights to inform decisions, shape priorities, and demonstrate impact
• Works with minimal direction; exercises independent judgment on ambiguous and high-stakes issues
• Lead emergent and enduring projects end-to-end—from intake and scoping through execution, delivery, and retrospective
• Serve as the organizational intake point: receive, assess, prioritize, and route issues and opportunities to the appropriate teams
• Drive rapid iteration cycles, bringing together cross-functional teams to solve problems quickly and effectively
• Own the full project lifecycle including planning, execution, risk management, stakeholder communication, and closeout
• Balance a diverse portfolio of concurrent projects across multiple domains and disciplines
• Identify and execute on opportunities to improve processes, eliminate waste, and increase operational velocity
• Champion and drive adoption of automation, AI-powered solutions, and tooling enhancements across the organization
• Effect meaningful organizational change by building consensus, influencing stakeholders, and delivering results
• Develop and maintain standard operating procedures, playbooks, and documentation that scale with the team
• Lead cross-functional response efforts during operational crises, ensuring rapid triage, coordination, and resolution
• Conduct thorough root-cause analysis and drive corrective actions to prevent recurrence
• Maintain composure and clarity under pressure, guiding teams through ambiguity to resolution
• Partner effectively with internal teams and external stakeholders (vendors, partners, cross-org collaborators)
• Communicate complex information clearly and concisely—both verbally and in writing—to audiences ranging from individual contributors to senior leadership
• Provide regular, structured status updates, executive summaries, and impact reports
• Facilitate cross-functional meetings, workshops, and working sessions that drive decisions and outcomes
• Leverage data analytics to identify trends, measure impact, and surface actionable insights
• Build and maintain dashboards, KPIs, and metrics frameworks to track project health and organizational performance
• Translate data into compelling narratives that influence priorities, resource allocation, and strategy
• Maintain deep familiarity with Client internal tools, systems, and platforms. Evaluate, pilot, and scale AI-powered tools and automation to reduce toil and improve outcomes
• Stay current on emerging technologies and proactively identify opportunities for integration

Project & Program Management III

Designer

• Drives client projects and events from inception to retrospective.
• Oversees a schedule of events with minimal daily guidance/supervision.
• Directs and manages multiple projects independently.
• Gather event details and requirements from stakeholders, manage planning and execution of events.
• Own the communication cycle with requestors, both internal and external.
• Coordinates with event delivery contributors to ensure successful completion of event goals.
• Coordinates internal resources and third parties/vendors for the execution of approved events.
• Defines project measurables, involving all relevant stakeholders and ensuring technical feasibility.
• Initiates updates, resolves issues, and identifies process improvements.
• Explains 1st party platforms and also troubleshoots hardware.
• Works with the team to define and document material flow and standard operating procedures.
• Generates metrics and communicates them to internal stakeholders.
• Manages booking, scheduling, and expense reporting for events/travel.
• Provides event support in busier periods, including: unpacking/packing/transporting products and aiding the delivery/shipment of materials as needed.
• Prepares devices for distribution including, but not limited to software updates, flashing devices, and troubleshooting.
• Other duties as required.

Project Specialist II – Network Planning & Design

• Lead emergent and enduring projects end-to-end—from intake and scoping through execution, delivery, and retrospective
• Serve as the organizational intake point: receive, assess, prioritize, and route issues and opportunities to the appropriate teams
• Drive rapid iteration cycles, bringing together cross-functional teams to solve problems quickly and effectively
• Own the full project lifecycle including planning, execution, risk management, stakeholder communication, and closeout
• Balance a diverse portfolio of concurrent projects across multiple domains and disciplines
• Identify and execute on opportunities to improve processes, eliminate waste, and increase operational velocity
• Champion and drive adoption of automation, AI-powered solutions, and tooling enhancements across the organization
• Effect meaningful organizational change by building consensus, influencing stakeholders, and delivering results
• Develop and maintain standard operating procedures, playbooks, and documentation that scale with the team
• Lead cross-functional response efforts during operational crises, ensuring rapid triage, coordination, and resolution
• Conduct thorough root-cause analysis and drive corrective actions to prevent recurrence
• Maintain composure and clarity under pressure, guiding teams through ambiguity to resolution
• Partner effectively with internal teams and external stakeholders (vendors, partners, cross-org collaborators)
• Communicate complex information clearly and concisely—both verbally and in writing—to audiences ranging from individual contributors to senior leadership
• Provide regular, structured status updates, executive summaries, and impact reports
• Facilitate cross-functional meetings, workshops, and working sessions that drive decisions and outcomes
• Leverage data analytics to identify trends, measure impact, and surface actionable insights
• Build and maintain dashboards, KPIs, and metrics frameworks to track project health and organizational performance
• Translate data into compelling narratives that influence priorities, resource allocation, and strategy
• Maintain deep familiarity with Client internal tools, systems, and platforms

Project & Program Manager III

Data Analyst

• Create data visualizations
• Troubleshoot and test database technical issues with development team
• Create monthly Excel and Google Sheets files from database
• Independently analyze data sets to identify opportunities for increased accuracy and efficiency
• Perform quality assurance on data to determine potential data gaps
• Handle data-related technical issues and support data infrastructure needs
• Assemble large, complex data sets that meet functional / non-functional business
• Work with data and analytics experts to strive for greater functionality in our data systems.

Data Analyst II

• Manage Forecasting & Ordering capacity needed for NPI programs
• Analyze and report cycle-over-cycle demand changes for Cloud Mass Market, Enterprise, and Infrastructure demand. Provide key customer level insights across these categories for relevant stakeholders.
• Build and improve reporting sources and dashboards based on analysis.
• Conduct demand & supply management hygiene (including attenuation & judgment), strategize on a roadmap to mitigate hygiene risks, and implement necessary solutions to drive forecast accuracy.
• Partner with cross-functional teams to update critical customer demands.
• Support key demand workstreams, including process and system improvements.
• Manage and track demand related program milestones, timeline, and overall deliverables.
• Leverage metrics and KPIs to enhance and improve demand & supply management space.

Project Manager

• Plan and coordinate aspects of internal projects from initiation to delivery
• Gather and maintain project requirement lists
• Provides weekly project updates including action item updates
• Schedules and coordinates project reviews and follows up on assigned actions
• Effectively and accurately communicate status to the project team
• Maintains and monitors project plans, project schedules, work hours and expenditures
• Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager
• Takes part in organizing, attending and participating in stakeholder meetings
• Documents and follows up on important actions and decisions from meetings
• Collaborates with various regional teams responsible for project resources and ticket resolution
• Assists with daily monitoring of the ticketing system, reassigning tickets where required
• Produces regular reports as required
• Assists with identifying trends or recurring problems and escalates to management for resolution
• Assists with locating and defining new process improvement opportunities
• Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers
• Other duties as required

Project Coordinator II

Network Engineer

• Serving as the first point of defense for all network-related incidents, providing 24x7 network support for production and corporate network
• Troubleshooting layer 1-3 issues and maintain WAN, BGP, ISIS, LAN, FHRP, VLAN, STP, etc. and related services
• Proactively monitor production network health, assess potential risks and take mitigation actions to ensure quick service restoration
• Deliver customer-centric support through multiple communication channels
• Create and update standard operating procedures (SOPs) for network changes management, issue analysis and mitigation strategies
• Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints
• Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend)
• Troubleshooting network issues and outages
• Participate in global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure
• Handle multiple vendor switch on various servers in dealing with hardware/software issues
• Handle traffic, and any queries raised by ISP/Partners
• Provide support for any incidents such as input errors, CRC, RMA etc.

Network Engineer II

• Overseeing, planning, and executing complex, high-impact projects from initiation to completion.
• Developing comprehensive project charters, scope documents, and resource plans.
• Conducting feasibility studies, stakeholder analyses, and risk assessments to determine project viability.
• Preparing detailed project schedules, budgets, and work plans.
• Leading multidisciplinary teams, assigning tasks, managing workloads, and monitoring performance.
• Using project management tools (e.g., MS Project, Jira, Trello) to track milestones, tasks, and deliverables.
• Ensuring timely and accurate communication of project status, risks, and key decisions to stakeholders.
• Identifying potential risks and developing mitigation strategies early in the project lifecycle.
• Proactively addressing challenges and resolving issues, escalations, and conflicts in a timely manner.
• Utilizing quantitative and qualitative data to inform decision-making and optimize project outcomes.
• Overseeing project budgets, including forecasting, tracking expenses, and reporting on variances.
• Negotiating and coordinating contracts with vendors and third-party service providers where applicable.
• Optimizing resource allocation and capacity planning to deliver projects on time and within budget.
• Establishing and maintaining strong relationships with internal and external stakeholders.
• Facilitating regular project status meetings, presentations, and executive briefings.
• Managing change requests and ensuring alignment on project scope, timelines, and costs.
• Conducting post-project reviews to identify lessons learned and best practices.
• Sharing knowledge and mentoring junior project managers, promoting consistent project management standards.
• Staying up to date with industry trends, emerging technologies, and best practices.

Project & Program Management IV

• Create data visualizations
• Troubleshoot and test database technical issues with development team
• Create monthly Excel and Google Sheets files from database
• Independently analyze data sets to identify opportunities for increased accuracy and efficiency
• Perform quality assurance on data to determine potential data gaps
• Handle data-related technical issues and support data infrastructure needs
• Assemble large, complex data sets that meet functional / non-functional business
• Work with data and analytics experts to strive for greater functionality in our data systems. Other duties as required.

Data Analyst III

DevOps Engineer

• Create and maintain optimal data pipeline architecture
• Assemble large, complex data sets that meet functional / non-functional business requirements
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs
• Create data tools for team members to assist them in building and optimizing analytics production
• Work with data and analytics experts to strive for greater functionality in our data systems
• Other duties as required

Data Engineer III – Reliability Engineer

• Develop comprehensive project charters, scope documents, and resource plans
• Conduct feasibility studies, stakeholder analyses, and risk assessments to determine project viability
• Prepare detailed project schedules, budgets, and work plans
• Lead multidisciplinary teams, assigning tasks, managing workloads, and monitoring performance
• Use project management tools (e.g., MS Project, Jira, Trello) to track milestones, tasks, and deliverables
• Ensure timely and accurate communication of project status, risks, and key decisions to stakeholders
• Identify potential risks and develop mitigation strategies early in the project lifecycle
• Proactively address challenges and resolve issues, escalations, and conflicts in a timely manner
• Oversee project budgets, including forecasting, tracking expenses, and reporting on variances
• Negotiate and coordinate contracts with vendors and third-party service providers where applicable
• Optimize resource allocation and capacity planning to deliver projects on time and within budget
• Establish and maintain strong relationships with internal and external stakeholders
• Facilitate regular project status meetings, presentations, and executive briefings
• Manage change requests and ensure alignment on project scope, timelines, and costs
• Conduct post-project reviews to identify lessons learned and best practices
• Share knowledge and mentor junior project managers, promoting consistent project management standards
• Stay up to date with industry trends, emerging technologies, and best practices

Project and Program Manager IV

• Represent network infrastructure design and deployment requirements across global data center environments
• Collaborate with cross-functional teams (engineering, design, construction, and operations) to define and integrate space, power, cooling, and connectivity requirements into data center designs and standards
• Support the development and evolution of network infrastructure standards, technical references, and design processes
• Conduct construction administration and site visits; partner with architects, engineers, contractors, and construction teams to validate network builds against standards
• Provide guidance and education to design, construction, and operations teams to ensure alignment with design intent and minimize site-level deviations
• Support commissioning, provisioning, and operational readiness of network infrastructure across global sites
• Drive strategic initiatives focused on efficiency, scalability, innovation, and standardization of network infrastructure
• Build and maintain strong relationships with internal stakeholders, cross-functional partners, and external vendors
• Support automation, tooling & AI initiatives to improve consistency, quality, and efficiency across infrastructure design and deployment