Operations Project Consultant

Bank of America

Operations Project Consultant managing strategy development and execution of medium to large projects for a Line of Business. Analyzing processes and workflows, coordinating with stakeholders to drive implementation and improvement.

Posted 6/11/2026full-timeUtica • New York • 🇺🇸 United StatesJuniorMid-Level💰 $68,700 - $107,000 per yearWebsite

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Hard Skills

strategy developmentinitiative executionchange managementproject managementrisk managementbusiness case developmentmeasurement criteria developmentproject documentation

Soft Skills

leadershiplistening skillsverbal communicationwritten communicationattention to detailorganizational skillstime managementinterpersonal skillsability to solicit input

Tools & Technologies

Microsoft Office ApplicationsWordExcelPowerPoint

Industry Keywords

project impactstakeholder managementprocess analysisworkflow improvementresource estimation

About the role

Key responsibilities & impact

This job is responsible for handling medium to large projects for a Line of Business that may be regional or national in scope.
Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates.
Job expectations include working with senior management to evaluate current methods and develop strategies to implement change and improvements brought about by the project.
Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation.
Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures.
Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams.
Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues.
Performs risk management activities to minimize project risks.
Assists with creating and maintaining comprehensive project documentation.
Leverages business knowledge to identify opportunities for improvement and supports change execution.

Requirements

What you’ll need

2+ years of strategy development, initiative execution, change management, or related experience
1+ Year of Leadership experience- OJT coach, Proctor or Interim Consumer Coach
Distinguished listening, verbal and written skills with keen attention to detail
Exceptional organizational skills
Eagerness to improve, develop skills, innovate, and change as the industry demands
Excellent time management
Effective interpersonal skills and ability to solicit input from others
Proficient in Microsoft Office Applications (Word, Excel, PowerPoint)
Ability to lead calls, meetings, and strategy sessions with medium sized audiences.

Benefits

Comp & perks

We provide industry-leading benefits
Access to paid time off
Resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.