Loan Servicing Administrator I

Bank of America

Loan Servicing Administrator serving as point of contact for assigned clients on loan servicing matters. Delivering highest service levels while ensuring compliance with regulations and agreements.

Posted 6/11/2026full-timeJacksonville • Florida, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data CollectionData EntryQuality AssuranceData Quality Management

Soft Skills

AdaptabilityAttention to DetailAnalytical ThinkingWritten CommunicationsOral CommunicationsPrioritizationProblem SolvingCustomer and Client FocusRelationship BuildingResearch

Tools & Technologies

System of RecordWorkflow Tool

Certifications & Qualifications

High School DiplomaGEDSecondary School

Industry Keywords

Loan ServicingComplianceServicing AgreementsGovernment RegulationsCompany Policies

About the role

Key responsibilities & impact

Point of contact for assigned clients for all loan-related servicing matters
Deliver highest level of service to lenders/investors, borrowers, vendors and internal business units
Ensure compliance with servicing agreements, government regulations and company policies
Accurately key all transactions into the system of record and/or workflow tool
Ensure timely communication with clients and partners

Requirements

What you’ll need

High School Diploma / GED / Secondary School or equivalent
Adaptability
Attention to Detail
Data Collection and Entry
Written Communications
Analytical Thinking
Oral Communications
Prioritization
Problem Solving
Recording/Organizing Information
Customer and Client Focus
Data Quality Management
Quality Assurance
Relationship Building
Research

Benefits

Comp & perks

affordable, competitive and flexible benefits