Relationship Banker

Bank of America

Relationship Banker engaging clients and managing financial center traffic at Bank of America. Assisting clients with banking transactions and connecting them with financial solutions.

Posted 7/1/2026full-timeSpringfield • Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively educating clients on self-service banking solutions. Exhibits critical thinking and problem-solving abilities to identify and connect clients with financial solutions that align with their goals.

Highest-signal resume keywords

Client EngagementCash Transaction ProcessingSelf-Service Banking EducationCritical ThinkingRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transaction ProcessingSelf-Service TechnologiesOnline BankingMobile Banking

Soft Skills

Effective CommunicationEnthusiasmMotivationCollaborationAdaptability

Industry Keywords

Financial GoalsClient SolutionsClient ExperienceFinancial Priorities

About the role

Key responsibilities & impact

Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
Accurately and efficiently processing cash transactions for clients as needed
Having deep conversations with clients to gain in-depth knowledge of their financial and life priorities
Connecting clients to solutions that meet their financial goals

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter with a strong work ethic
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
Applies strong critical thinking and problem-solving skills to meet clients' needs
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working arrangements
Professional development