Relationship Banker

Bank of America

Relationship Banker engaging clients to educate and assist with transactions at Bank of America branches. Process cash transactions while connecting clients to financial solutions and resources for their needs.

Posted 7/11/2026full-timeCranford • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial services, including cash handling and client relationship management, while effectively communicating and problem-solving to meet client needs. Possesses a strong work ethic and the ability to adapt to new technologies and information.

Highest-signal resume keywords

Financial Services ExperienceCash Handling ExperienceSales ExperienceBachelor's DegreeCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash Transactions ProcessingFinancial Products KnowledgeSales Goal AchievementClient Solutions IdentificationTime Management

Soft Skills

Effective CommunicationRelationship BuildingEnthusiasmMotivationProblem-Solving

Tools & Technologies

Self-Service ResourcesTechnology Platforms

Industry Keywords

Financial GoalsClient EngagementFinancial PrioritiesBusiness ManagementBusiness Administration

About the role

Key responsibilities & impact

This job is responsible for engaging clients in the lobby to educate and assist with transactions through self-service resources
Accurately and efficiently processing cash transactions for clients
Having deep conversations with clients to gain in-depth knowledge of financial and life priorities
Connecting clients to solutions that meet the financial goals

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter with a strong work ethic
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently
Has the ability to learn and adapt to new information and technology platforms
Applies strong critical thinking and problem-solving skills to meet clients' needs
Efficiently manages time and capacity
Must be able to work weekends and/or extended hours
Experience in financial services and knowledge of financial services industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Benefits

Comp & perks

We provide industry-leading benefits
Access to paid time off
Resources and support to our employees
Opportunity to make a genuine impact and contribute to the sustainable growth of our business and communities