Bank of America

Business Analyst

• Perform User Acceptance Testing (UAT) and regression testing for Transaction Risk Monitoring platforms and rules engines to ensure accuracy, stability, and alignment with business requirements
• Validate rule logic, data inputs, and system outputs to confirm end-to-end integrity of risk decisioning
• Identify, document, and help resolve defects, inconsistencies, or gaps in system behavior
• Partner closely with technology teams to support platform enhancements, releases, and ongoing system performance
• Contribute to the continuous improvement of testing frameworks and processes, with a focus on scalability and efficiency
• Identify and help implement opportunities to automate testing, monitoring, and control processes, reducing manual effort and improving consistency
• Support the development of repeatable, scalable testing and validation frameworks
• Contribute to broader process transformation initiatives, leveraging technology to improve speed, quality, and control
• Support the implementation and execution of transaction risk rules and strategies, ensuring accurate deployment within monitoring platforms

Transaction Risk Platform & Strategy Analyst – Consumer and Small Business Credit

General

• Designs, develops and is accountable for feature delivery.
• Applies enterprise standards for solution design, coding and quality.
• Ensures solution meets product acceptance criteria with minimal technical debt.
• Guides the team on work breakdown and execution.
• Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria.
• Plays a team lead role (as an individual contributor) and mentors the team.
• Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices).
• Analyze existing business processes and design Oracle-centric optimizations, automation, and workflow improvements.
• Gather and document functional, non-functional, and technical requirements for incoming requests.
• Analyze functional and data requirements—understand how applications store, transform, and expose data within Vertica/Oracle.

Feature Lead – Technology

Credit Underwriter

• Manages a portfolio of clients supporting underwriting and/or monitoring requirements of varying degrees complexity
• Independently works with Relationship Management, Credit and Risk teammates to understand structuring needs and requirements
• Delivers collateral, loan structure and other analyses to team members to support the loan decision-making process
• Reviews work of junior teammates to provide feedback/coaching and ensure compliance with laws, rules, regulations and policy procedure
• Has credit approval for certain credit actions
• Leads collateral monitoring, loan structure conversations and completion of loan documentation with internal/external legal partners

Credit Underwriter I-II, Senior

Backend Engineer

• Define architectural vision and solutions aligned to the enterprise architecture strategy
• Evaluate system impacts, determine primary systems/sub-systems and their interfaces
• Assist with end-to-end solution design
• Define non-functional requirements/architectural runway to support new epics/features
• Ensure solutions are fit for purpose by working with stakeholders and service providers
• Define and execute cloud and platform architecture strategy aligned with business objectives and enterprise technology standards
• Provide architectural oversight to ensure platform initiatives support scalability, resiliency, reliability, and long‑term evolution
• Educate team members on the technology practices, standardization strategies, and best practices

Technical Architect

Banker

• engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
• accurately and efficiently processing cash transactions

Relationship Banker

• Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
• Accurately and efficiently processing cash transactions for clients as needed
• Having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting them to solutions that meet their financial goals

Appraiser

• This job is responsible for reviewing valuation products including appraisals, Broker Price Opinions, and Property Condition reports for accuracy, credibility, reasonableness, and compliance with applicable investor/insurer/guarantor appraisal requirements or Engagement Letter instructions.
• Key Responsibilities include responding to audits, assisting internal sales, fulfillment, or operations clients, vendors, panel appraisers, and other team members independently.
• Completes appraisal and valuation product reviews independently demonstrating professional skill and competence in adherence to applicable regulatory guidelines.
• Provides supporting documentation and analysis supporting valuation review conclusions.
• Demonstrates the highest professional competence in written and verbal communications with appraisers, vendors, managers, and the lines of business seeking mitigation of appraisal defects while staying within the parameters of Appraisal Independence requirements.
• Demonstrate an ability to solve complex and vexing valuation issues independently with adherence to policy and procedures.
• Maintains appraisal license(s) by completing necessary continuing education requirements.
• Research escalated concerns regarding Provider performance for compliance with USPAP, Federal, State, Bank and/or Investor requirements.

Chief Appraiser

Operations

• Overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks.
• Identifying, analyzing, and resolving complex problems, ensuring adherence to operations procedures.
• Providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager.
• Performing US IRW Tax Withholding and Reporting function which includes but not limited reporting related to 1099, 1042, 1042S, and other outsourced functions.
• Coordinating globally with colleagues in GBAM Operations Tax & Control, GBAM Tax Change, GBAM Technology, Global Tax Policy & Global Tax Compliance.
• Servicing tax related client inquiries and escalations.
• Driving tax initiatives and tax regulatory implementations in partnership with GBAM Tax Change & GBAM Technology.

Senior Operations Team Lead

• Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
• Accurately and efficiently processing cash transactions for clients as needed.
• Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

• engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
• accurately and efficiently processing cash transactions for clients as needed
• having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals

Bilingual

• engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
• accurately and efficiently processing cash transactions for clients as needed
• having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals
• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Relationship Banker – Bilingual Korean

• Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
• Accurately and efficiently processing cash transactions for clients as needed
• Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals

Relationship Banker – Bilingual Spanish

Account Manager

• This job is responsible for providing advice and valuable financial solutions to complex Business Banking clients and prospects.
• Key responsibilities include serving as the primary point of contact/trusted advisor and acquiring, deepening, and maintaining profitable relationships.
• Collaborating with teammates and facilitating client relationships with Product Specialists.

Senior Business Banking Relationship Manager

Financial Planning and Analysis

• Handles inbound inquiries from leads regarding Merrill offerings
• Positions the extensive capabilities of Merrill and Bank of America
• Collects the necessary client profile data, following standard KYC procedures to open account(s) as appropriate
• Serves as interim Financial Advisor, providing recommendation of investment products and services that are suitable for prospects and clients based on their objectives, resources, time horizon, risk profile, and preferences as well as servicing client accounts
• Documents all client interactions and opportunities within Salesforce accurately

Transaction Risk Platform & Strategy Analyst – Consumer and Small Business Credit

Feature Lead – Technology

Credit Underwriter I-II, Senior

Technical Architect

Relationship Banker

Relationship Banker

Chief Appraiser

Senior Operations Team Lead

Relationship Banker

Relationship Banker

Relationship Banker – Bilingual Korean

Relationship Banker – Bilingual Spanish

Senior Business Banking Relationship Manager

Relationship Banker

Financial Advisor – Merrill Advisor Development Program