Bank of America

DevOps Engineer

• Designs solutions to visualize key production support metrics enabling Operational Readiness and Site Reliability Engineer teams to identify scenarios requiring intervention
• Develops software solutions and/or improved processes to address work identified as ‘toil’ by collaborating with key partners to identify, track and remediate processes to free time allocated to reliability
• Partners with Development and Infrastructure teams to create error budget policies prioritizing reliability stories that fall below Service Level Objective (SLO) thresholds and suggests code optimizations, additional instrumentation and/or logging structures to gain service reliability visibility
• Identifies and plans for capacity bottlenecks, vulnerabilities and opportunities for reliability improvement, such as low level error rates and 'noise', and reduces manual support effort and/or improves system reliability
• Assesses monitoring for new changes with development partners and works with monitoring tools team to monitor dashboards and enhance application and system monitoring designs
• Engages as a subject matter expert in incident triage efforts, failure scenario modelling and works with the Problem Manager to diagnose root causes for complex/high impact incident/problem management investigations
• Collaborates with Development and Infrastructure teams to understand technical solutions and develop Service Level Indicators and SLOs to measure/improve the reliability of the services they support
• Lead complex platform reliability initiatives such as secondary-region readiness, egress/ingress observability, private DNS resolver monitoring, GenAI platform health checks, and enterprise dashboard automation.
• Define and mature SLIs, SLOs, reliability indicators, alerting standards, and service health reporting for Azure platform services.

Senior Site Reliability Engineer

Banker

• Engaging clients in the lobby to educate and assist with transactions
• Accurately and efficiently processing cash transactions
• Having conversations with clients to gain financial and life priorities
• Connecting clients to solutions that meet their financial goals

Relationship Banker

Financial Planning and Analysis

• Delivers exceptional customer service by resolving escalated and complex inquiries and requests pertaining to accounts with care and in a timely manner
• Triage client requests and makes referrals to appropriate internal specialists
• Applies knowledge of financial products, financial planning, and banking services to educate clients on value-added opportunities

Life Services Financial Services Representative

• Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
• Accurately and efficiently processing cash transactions for clients as needed
• Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities
• Connecting clients to solutions that meet their financial goals

• Responsible for working with high-net worth individuals identifying needs and developing relationships
• Reviewing financial goals and delivering recommendations that align with client goals
• Collaborate with and be mentored by Merrill Financial Advisor Teams
• Developing a book of business to meet and exceed established performance hurdles
• Effectively prioritizes sourcing prospective clients and executing customized solutions
• Recommending investment products and services suitable for prospects
• Balancing investment growth, referral activities, and compliance activities
• Organizing and managing resources to run a productive practice
• Completing mandated training and assessments

Financial Advisor – Greater Orange County Market

• Providing legal counsel on Corporate Transactions M&A and Global Strategic Investments
• Reviewing legal documents and interpreting laws and regulations
• Performing legal research and communicating legal advice
• Directing outside counsel and coordinating Paralegals

Attorney – Corporate M&A Transactions, Global Strategic and Sustainable Investments

• engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
• accurately and efficiently processing cash transactions for clients as needed
• having deep conversations with clients to gain in-depth knowledge of the financial and life priorities
• connecting clients to solutions that meet the financial goals
• executes the bank's risk culture and strives for operational excellence
• builds relationships with clients to meet financial needs
• follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• grows business knowledge and network by partnering with experts in small business, lending, and investments
• manages financial center traffic, appointments, and outbound calls effectively
• drives the client experience
• manages cash responsibilities

Full-stack Engineer

• Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution
• Define the technology tool stack for the solution and evaluate and adapt new testing tool/framework/practices for team(s)
• Enables team(s)/applications with Continuous Integration/Continuous Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline
• Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews
• Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level
• Conducts research, design prototyping and other exploration activities such as evaluating new toolsets and components for release management, CI/CD, and features
• Works with stakeholders to establish high-level solution needs and with architects for technical requirements

Senior Engineer – Point of Sale (POS) Payments

• Work with high-net worth individuals identifying needs and developing relationships
• Review financial goals
• Deliver comprehensive recommendations that align with client goals
• Develop a book of business to meet and exceed performance hurdles
• Source prospective clients and capitalize on referrals
• Assess customer needs
• Refer customers to internal specialists
• Execute customized solutions to meet client needs
• Recommend suitable investment products and services
• Organize and manage resources to run a productive practice
• Complete mandated training, assessments, performance goals, and continuing education requirements

Financial Advisor – Greater Houston Market

Data Analyst

• Develop, implement, and maintain pricing and risk models for a wide range of commodities derivatives
• Work on pricing models for commodities products, with potential focus areas including power, gas, spread options, storage, structured products, and other non-standard commodity derivatives
• Design and build scalable model pricing code and quantitative software platforms that support risk analytics and trading needs
• Work closely with traders, structurers, and risk managers to deliver high-performance analytics and model-driven tools
• Write high-quality production code in C++ and Python, and contribute to the ongoing modernization of the analytics infrastructure
• Write comprehensive model documentation to support internal governance and regulatory requirements
• Collaborate with model validation and risk control teams throughout the model approval lifecycle
• Support day-to-day analytics needs and participate in the continuous improvement of the platform

VP/Director, Quantitative Analyst – Commodities Quantitative Strategies and Data Group

• Handles inbound inquiries from leads regarding Merrill offerings
• Positions the extensive capabilities of Merrill and Bank of America
• Collects the necessary client profile data, following standard KYC procedures to open account(s) as appropriate
• Serves as interim Financial Advisor, providing recommendation of investment products and services that are suitable for prospects and clients based on their objectives, resources, time horizon, risk profile, and preferences as well as servicing client accounts
• Documents all client interactions and opportunities within Salesforce accurately

Financial Advisor – Memphis/Little Rock Market

• Responsible for working with high-net worth individuals identifying needs, developing relationships, reviewing financial goals, and delivering comprehensive recommendations
• Collaborate with and be mentored by Merrill Financial Advisor Teams to build upon experience to promote portfolio growth
• Develop a book of business to meet and exceed established performance hurdles
• Effectively prioritize sourcing prospective clients and referring customers to appropriate internal specialists
• Recommend investment products and services suitable for prospects based on their objectives and risk profile
• Balance investment growth, referral activities, customer follow up, and personal growth and development
• Organize and manage resources to run a productive practice
• Seek expertise of specialists to identify planning and investment strategies for clients
• Complete mandated training, assessments, performance goals and continuing education requirements

Financial Advisor – Merrill Advisor Development Program

• Engaging clients in the lobby to educate and assist with conducting transactions
• Processing cash transactions accurately and efficiently
• Having deep conversations with clients to understand their financial and life priorities
• Connecting clients to solutions that meet their financial goals
• Executing the bank's risk culture and striving for operational excellence

• Engage clients in the lobby to educate and assist with transactions
• Process cash transactions accurately and efficiently
• Conduct in-depth conversations with clients to understand financial goals
• Connect clients to appropriate solutions

• engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
• accurately and efficiently processing cash transactions for clients as needed
• having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals