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Software QA Engineer – Policy & Claims Automation
BJAKSoftware QA Engineer focusing on quality assurance for AI-driven policy and claims automation systems. Collaborating with engineers and product teams, validating insurance workflows remotely from China.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
The ideal candidate must demonstrate a strong ability to design and execute comprehensive testing strategies while collaborating effectively with cross-functional teams to ensure product quality. A disciplined approach to identifying and documenting issues in complex systems is essential for continuous improvement in QA processes.
ATS Keywords
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Hard Skills
QA EngineeringSoftware TestingTest AutomationWeb TestingAPI TestingWorkflow TestingRegression TestingBug TrackingTest CoverageEnd-to-End Testing
Soft Skills
Attention to DetailClear DocumentationOwnership MindsetStructured ApproachCollaborationProblem-SolvingAdaptabilityLow EgoFollow-ThroughCommunication
Industry Keywords
Policy IssuanceClaims AutomationTransactional SystemsState-Based SystemsBusiness LogicQuality AssuranceTesting MethodologiesInsurance ProcessesComplex WorkflowsSystem Quality Practices
About the role
Key responsibilities & impact- Design and execute test strategies for policy issuance and claims automation systems.
- Build and maintain test coverage across web, API and backend workflow systems.
- Validate end-to-end insurance processes including policy creation, updates, claims submission, assessment and resolution.
- Identify edge cases, workflow gaps and failure scenarios in complex insurance processes.
- Improve regression testing coverage to reduce recurring defects in policy and claims systems.
- Work closely with engineers and product teams to validate features before release.
- Track, document and report bugs with clear reproduction steps and business impact analysis.
- Support manual testing for complex workflows where automation is not yet sufficient.
- Improve QA processes, test standards and overall system quality practices.
- Continuously improve reliability of policy and claims workflows through structured testing.
Requirements
What you’ll need- Experience in QA engineering, software testing or test automation roles.
- Strong understanding of web, API and workflow testing methodologies.
- Experience testing transactional or state-based systems such as policy or claims flows.
- Strong attention to detail and ability to identify edge cases in complex business logic.
- Ability to clearly document bugs, risks and system behavior issues.
- Experience working closely with engineers, product and operations teams.
- Strong ownership mindset for product quality and system correctness.
- Practical, structured and disciplined approach to testing.
- Comfortable working in fast-moving product and engineering environments.
- Low ego and strong follow-through on quality issues.
Benefits
Comp & perks- Own Policy & Claims Quality for AI Systems – Ensure correctness of mission-critical insurance workflows.
- High-Impact Engineering – Directly improve customer experience and operational reliability.
- Global Engineering Team – Work with experienced engineers across multiple countries.
- Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams.
- International Exposure – Build systems used across Southeast Asia markets.
- Learning & Development Budget – Support continuous QA and technical growth.
- High Ownership Environment – Strong autonomy over quality strategy and test systems.
- Modern Engineering Culture – Focus on reliability, automation and engineering excellence.
- Competitive Compensation – Attractive salary package based on experience and impact.