BJAK

QA Automation Engineer

• Build modern web applications using React, Next.js, TypeScript and other modern frontend technologies.
• Develop customer-facing and internal automation tools.
• Collaborate with designers to translate UI/UX designs into high-quality, responsive interfaces.
• Integrate frontend applications with backend APIs.
• Optimize applications for speed, scalability and usability.
• Participate in code reviews and contribute to frontend architecture and engineering standards.
• Work closely with backend engineers, product managers and QA throughout the development lifecycle.
• Stay current with frontend technologies and AI product trends.

Frontend Engineer – AI Automation Platform

Full-stack Engineer

• Lead engineering efforts to build and scale BJAK’s core automation platform, transforming manual insurance operations into reliable, observable and fully automated workflows powered by backend systems and AI.
• Lead design and delivery of core automation platform systems end-to-end.
• Translate complex operational insurance processes into scalable system architecture and engineering execution.
• Design backend workflows for multi-step processes including quotes, policy issuance, endorsements, claims and document handling.
• Define and implement workflow orchestration logic, state management and automation rules.
• Own key platform components such as workflow engines, integration layers and shared backend services.
• Review architecture and code quality to ensure scalability, correctness and production reliability.
• Mentor engineers and raise overall engineering standards across system design and execution.
• Work closely with product, operations, QA and DevOps to deliver complete automation capabilities.
• Improve system stability through monitoring, incident response, debugging and root cause analysis.
• Ensure safe and reliable production releases with strong operational discipline.

Engineering Lead – Automation Platform

DevOps Engineer

• Own and improve platform reliability across production systems and environments.
• Manage cloud infrastructure, deployment pipelines and runtime environments.
• Design and improve CI/CD workflows to enable safe, fast and repeatable releases.
• Build and enhance monitoring, alerting, logging and system observability.
• Lead incident response efforts and perform structured root cause analysis.
• Improve system resilience through redundancy, failover and recovery mechanisms.
• Work with engineering teams to reduce production risk through better deployment and system design practices.
• Strengthen infrastructure security, access control and secrets management.
• Support reliability for business-critical workflows across multiple countries and services.
• Continuously improve operational discipline, uptime and system stability.

DevOps Engineer – Platform Reliability

• Design and maintain CI/CD pipelines for multiple services across the platform.
• Improve deployment automation, release strategies and rollback mechanisms.
• Build and enhance monitoring, alerting and observability systems across production services.
• Ensure system health visibility through metrics, logs, traces and dashboards.
• Work with engineers to reduce deployment risk and improve release confidence.
• Implement safe deployment strategies such as canary, blue-green or phased rollouts.
• Improve incident detection speed and reduce mean time to recovery (MTTR).
• Support infrastructure reliability for business-critical insurance workflows.
• Standardize deployment and monitoring practices across engineering teams.
• Continuously improve CI/CD performance, stability and maintainability.

DevOps Engineer – CI/CD, Monitoring

• Manage cloud infrastructure, environments and deployment pipelines for production systems.
• Design and improve CI/CD processes to make deployments safer, faster and more reliable.
• Improve monitoring, alerting, logging and system observability across services.
• Own uptime, incident response workflows and post-incident root cause analysis.
• Work with engineers to reduce production risk through better release practices and infrastructure design.
• Improve access control, secrets management and infrastructure security basics.
• Support infrastructure for business-critical workflows across multiple countries and services.
• Automate operational tasks to reduce manual intervention and human error.
• Continuously improve system reliability, scalability and operational discipline.

DevOps Engineer – AI Automation Platform

• Build and maintain a scalable, secure and reliable cloud infrastructure that powers BJAK’s automation systems, enabling fast delivery of features while ensuring stable and efficient production operations.
• Manage cloud environments across development, staging and production.
• Build and improve infrastructure-as-code for scalable and repeatable deployments.
• Design and optimize CI/CD pipelines for safe, fast and consistent releases.
• Improve system observability through monitoring, logging and alerting solutions.
• Ensure infrastructure security, including access control, secrets management and network configuration.
• Support high-availability systems for business-critical insurance workflows across regions.
• Work closely with engineers to improve deployment architecture and reduce operational risk.
• Automate infrastructure provisioning, scaling and operational tasks.
• Continuously improve system reliability, performance and cost efficiency.

Cloud Engineer – Automation Infrastructure

• Build backend services that power AI-driven operations and workflow automation systems.
• Design and implement logic for insurance processes including quotes, policy issuance, renewals, endorsements and claims.
• Connect customer data, insurer systems, internal operations and AI-driven workflow engines into unified backend systems.
• Design scalable APIs, data models and backend architectures for complex operational workflows.
• Improve asynchronous processing, queues, retries, background jobs and workflow orchestration.
• Ensure correctness, consistency and reliability of operational and transactional data across systems.
• Debug production issues and perform deep root cause analysis across multi-step workflows and system dependencies.
• Work closely with product, operations, QA, frontend and DevOps teams to deliver end-to-end solutions.
• Build systems that provide visibility into operational workflows, status tracking and execution history.
• Continuously improve system performance, scalability, reliability and maintainability.

Backend Software Engineer – AI Operations Systems

• Build backend services that power quote generation and quote automation workflows.
• Design and implement pricing logic, eligibility rules and quote calculation engines.
• Integrate with insurer APIs, rating systems and internal pricing services.
• Manage complex business rules around coverage, premiums, discounts and product variations.
• Design scalable APIs and backend architectures for high-volume quote requests.
• Improve performance, caching strategies, queues and asynchronous processing for quote generation.
• Ensure accuracy, consistency and traceability of quote data across systems.
• Debug production issues and perform root cause analysis for pricing or quote failures.
• Work closely with product, operations, QA, frontend and DevOps teams to deliver end-to-end features.
• Build systems that provide clear visibility into quote status, calculation steps and outcomes.
• Continuously improve system reliability, latency and scalability under high traffic load.

Backend Engineer – Quote Automation

• Build backend services that power policy issuance automation end-to-end.
• Design and implement logic for policy creation, validation, issuance and lifecycle updates.
• Integrate with insurer systems, internal workflow engines and external APIs.
• Manage complex business rules around eligibility, pricing, documentation and approvals.
• Improve APIs, data models, queues, retries and asynchronous processing for issuance workflows.
• Ensure correctness and consistency of policy data across multiple systems and states.
• Debug production issues and perform root cause analysis for issuance failures or delays.
• Work closely with product, operations, QA, frontend and DevOps teams to deliver reliable systems.
• Build systems that ensure traceability, auditability and operational visibility of policy issuance.
• Continuously improve performance, reliability and scalability of issuance workflows.

Backend Engineer – Policy Issuance Automation

• Build backend services that power BJAK’s insurance automation platform end-to-end.
• Design and implement APIs, services and workflows for quote, policy issuance, renewals, endorsements and claims.
• Connect customer data, insurer systems, internal operations and workflow engines into a unified backend system.
• Design scalable data models and system architecture to support complex insurance processes.
• Improve APIs, queues, background jobs, retries and asynchronous processing pipelines.
• Ensure correctness, consistency and reliability of transactional insurance data across systems.
• Debug production issues and perform root cause analysis across multi-step workflows.
• Work closely with product, operations, QA, frontend and DevOps teams to deliver end-to-end features.
• Build systems that provide clear visibility into workflow status and operational tracking.
• Continuously improve performance, scalability and reliability of backend services.

Backend Engineer – Insurance Automation Platform

• Build backend services that power claims automation workflows end-to-end.
• Design and implement logic for claims submission, validation, assessment, approval and payout processes.
• Integrate with insurer systems, internal workflow engines and external data sources.
• Manage complex claims rules including eligibility, documentation, fraud checks and approval conditions.
• Improve APIs, data models, queues, retries and asynchronous processing for claims workflows.
• Ensure accuracy, traceability and consistency of claims data across systems and states.
• Debug production issues and perform root cause analysis for claims delays, failures or inconsistencies.
• Work closely with product, operations, QA, frontend and DevOps teams to deliver end-to-end solutions.
• Build systems that provide full visibility into claims status and lifecycle tracking.
• Continuously improve system reliability, performance and scalability under high operational load.

Backend Engineer – Claims Automation

• Build backend services that power AI-driven workflow automation across insurance journeys.
• Design and implement logic for quote generation, policy issuance, endorsements, renewals and claims workflows.
• Connect customer data, insurer systems, internal task queues and workflow state tracking.
• Improve APIs, background jobs, queues, retries, idempotency and failure recovery mechanisms.
• Design systems for workflow visibility, status tracking and operational traceability.
• Debug production issues and perform deep root cause analysis to prevent recurrence.
• Work closely with product, operations, QA, frontend and DevOps teams to deliver end-to-end systems.
• Write clean, maintainable backend code that supports long-term scalability and reliability.
• Continuously improve system performance, resilience and operational efficiency.

Backend Engineer – AI Workflow Automation

Video Editor

• Develop video concepts, storyboards, and scripts
• Bring ideas to life behind the camera with professional filming techniques
• Execute professional editing including color grading, sound design, motion graphics, and subtitles to make content pop
• Oversee multiple video projects simultaneously while maintaining deadlines, quality, and brand standards
• Work with Creative, Marketing, and Social teams to translate campaign plans into impactful video content
• Use data to improve content performance, stay ahead of trends, and experiment with new storytelling approaches
• Maintain organized archives of footage and assets
• Troubleshoot production issues and ensure smooth workflows

Video Producer

Social Media Manager

• Develop and implement social media strategies to increase brand awareness and drive engagement.
• Create and curate engaging content for social media platforms.
• Monitor and analyze the performance of social media campaigns.
• Stay up-to-date with the latest trends and best practices in social media marketing.
• Collaborate with cross-functional teams to ensure alignment of social media activities with overall marketing objectives.
• Prepare regular reports on social media performance metrics.

Social Media and Community Specialist

• Edit high-performing short-form videos for social media platforms (TikTok, Instagram Reels, YouTube Shorts, Facebook, XHS).
• Craft strong hooks, pacing, and storytelling flow to maximise engagement and retention.
• Add subtitles, motion graphics, transitions, music, and VFX to enhance visual impact.
• Adapt content across multiple platforms while maintaining consistency in tone and brand messaging.
• Work closely with Creative, Marketing, and Social Media teams to bring campaign ideas and content calendars to life.
• Translate raw footage and creative concepts into polished final outputs.
• Contribute ideas on editing styles, formats, and visual storytelling approaches.
• Support videographers in refining and repurposing raw content into final deliverables.
• Stay ahead of social media trends, editing techniques, and viral formats.
• Monitor competitor and creator content to identify best practices and creative opportunities.
• Continuously experiment with new editing styles to improve engagement performance.
• Maintain organised project files, media assets, and version control systems.
• Ensure all outputs are optimised for platform specifications (format, ratio, resolution, duration).
• Deliver high-quality work within tight deadlines in a fast-paced environment.