Learning Program Manager – Customer Instructional Systems Designer

Boeing

Learning Program Manager at Boeing leading software training program development and delivery. Collaborating cross-functionally to identify learning needs and drive improvements.

Posted 6/29/2026full-timeEnglewood • Colorado, Washington • 🇺🇸 United StatesSeniorLead💰 $151,300 - $204,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and delivering high-impact software training programs, with a strong focus on stakeholder collaboration, data analysis, and compliance with regulatory standards. Proven ability to design scalable training solutions that align with business objectives and enhance operational performance.

Highest-signal resume keywords

Training Program ManagementData Analysis SkillsELearning Platforms FamiliarityStakeholder CollaborationRegulatory Compliance Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program DesignProgram ManagementNeeds AssessmentContent DevelopmentTraining Effectiveness MeasurementSoftware Training SolutionsQuantitative Data AnalysisQualitative Data AnalysisWebinar ManagementCustomer Learning Experience Optimization

Soft Skills

Clear CommunicationCollaborationLeadership

Tools & Technologies

Learning Management Systems (LMS)Webinar ToolsELearning Platforms

Industry Keywords

Software TrainingOperational PerformanceStakeholder AlignmentTraining QualityKey Performance Indicators

About the role

Key responsibilities & impact

Lead the end-to-end development and delivery of high-impact software training programs, managing stakeholder alignment and priorities
Partner to develop and execute strategies to improve training effectiveness, operational performance, and return on investment
Partner with software development, operations, and support teams to identify knowledge gaps, analyze trends, and support business initiatives such as new software releases and regulatory compliance
Collaborate with internal subject matter experts to develop compliant, high-quality training content and materials
Communicate program goals, progress, and impact to stakeholders at all levels through clear written and verbal communication, including presentations to leadership
Establish and maintain frameworks for standardized training processes, including needs assessment, and content development
Manage webinars to enhance and optimize the customer learning experience through this delivery modality

Requirements

What you’ll need

10+ years of experience managing, designing, and implementing learning or training program in a technical or software environment
10+ years of experience analyzing training needs and measuring program effectiveness using qualitative and quantitative data
10+ years of program or project management experience leading end-to-end training program deliveries
10+ years of experience collaborating with stakeholders, including internal leadership and external customers
Familiarity with eLearning platforms, webinar tools, and learning management systems (LMS)
Strong data analysis skills to identify training needs and measure program impact
Expertise designing and managing scalable software training solutions aligned with business objectives and regulatory standards
Ability to balance training quality and cost considerations while meeting key performance indicators
Bachelor’s degree in Education, Instructional Design, or a related field (or equivalent practical experience)

Benefits

Comp & perks

Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work