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Boeing

Customer Support Manager

Boeing

Customer Support Manager overseeing supply chain activities for Boeing in France. Focused on product support and managing supplier relationships.

Posted 7/1/2026full-timeToulouse • 🇫🇷 FranceJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supply chain management and customer program oversight within the aerospace industry, with a strong focus on leadership, communication, and compliance with regulatory standards. Proficient in managing large-scale projects and fostering a safety culture while driving innovation and customer satisfaction.

Highest-signal resume keywords
Supply Chain ManagementCustomer Program ManagementLeadership ExperienceFluency in French and EnglishProficiency in SAP and Salesforce

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Supply Chain ManagementProgram ManagementSales ManagementRegulatory ComplianceCustomer SupportData AnalysisRevenue GenerationTechnical Problem SolvingQuality AssuranceMarket Trend Analysis
Soft Skills
Effective CommunicationTeam LeadershipInnovative ThinkingCustomer FocusSelf-Development
Tools & Technologies
Microsoft OfficeSAPSalesforceERP ToolsCRM Tools
Industry Keywords
Aerospace IndustrySafety StandardsQuality CultureCustomer NeedsOrganizational Operations

Tech Stack

Tools & technologies
ChefERP

About the role

Key responsibilities & impact
  • Supervise supply chain activities for the distribution of spare parts and chemicals intended for the aerospace industry.
  • Understand organizational operations, policies and market trends while navigating formal and informal networks to support strategic objectives.
  • Communicate information and ideas clearly using various channels, engaging the audience to improve understanding and retention.
  • Demonstrate commitment to learning and personal development by seeking feedback from multiple sources to improve and adapt behavior through self-analysis.
  • Prioritize customer needs in all actions.
  • Identify new opportunities and solutions by being innovative and exploring new approaches to work challenges.
  • Deliver products and services that meet the highest technical and quality standards, complying with regulatory requirements and company policies, while fostering a right-first-time quality culture.
  • Identify and correct situations affecting safety, maintain safety standards and demonstrate proactive leadership to promote a safety culture.
  • Use techniques to identify customer organizations, their capabilities and constraints in order to provide effective product support and resolve technical issues.
  • Manage, coach and guide a team of employees under your direct responsibility.

Requirements

What you’ll need
  • Previous experience managing customer programs with annual revenue exceeding €100 million.
  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
  • Fluency in French and English.
  • At least one year of leadership experience (team leader, acting manager, large-scale cross-functional project/program management, or formal management experience) OR completion of the internal Boeing course "Exploring Leadership".
  • More than 6 years of experience in sales and/or program management within the aerospace or similarly complex industries.
  • Bachelor's degree in Business Administration, Supply Chain Management, or a related discipline.
  • Proficiency with common ERP and CRM tools, particularly SAP and Salesforce.
  • Experience leading a commercial team, generating demand and achieving revenue targets.
  • Ability to work in a dynamic environment and manage competing priorities.
  • Excellent written and verbal communication skills.
  • Highly motivated, autonomous individual with strong leadership capabilities.

Benefits

Comp & perks
  • Annual salary reviews
  • 25 days of paid leave
  • Participation in Boeing's annual incentive programs
  • Collaboration with cross-functional and international teams
  • Training opportunities tailored to your area of work
  • Supplemental insurance programs
  • Meal vouchers
  • Public transport reimbursement
  • Value-sharing plan (profit-sharing and employee participation agreements)