Team Lead, Market Operations

Carvana

Team Lead overseeing Market Operations at Carvana, ensuring logistics, customer experience, and employee mentorship. Engage in fast-paced projects at an innovative technology company.

Posted 7/17/2026full-timeGarden City • New York • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing logistics and inventory quality while enhancing employee and customer experiences. Capable of developing creative solutions in a dynamic environment and effectively overseeing training and mentoring programs.

Highest-signal resume keywords

Team LeadershipLogistics ManagementCustomer Experience ManagementCreative Problem SolvingEmployee Experience Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LogisticsInventory ManagementSchedulingProcess ExaminationTraining Program Development

Soft Skills

Decision MakingAdaptabilityMentoringCommunity OutreachCollaboration

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Customer ExperienceEmployee ExperienceCommunity OutreachTeam ManagementCreative Solutions

About the role

Key responsibilities & impact

Manage logistics, inventory quality, scheduling, registration paperwork.
Oversee customer experience, employee experience, community outreach, and both mentoring and training programs.
Work autonomously and make decisions effectively.
Connect directly with leadership at Carvana’s home office in Phoenix.
Contribute to the growth and creativity of one of the fastest-growing technology companies.

Requirements

What you’ll need

A Bachelor’s degree from an accredited undergraduate institution.
At least five years of relevant experience in team leadership roles managing multiple employees.
Experience handling logistics.
An ability to operate in ambiguity with the grace of a gazelle.
An appreciation for differences of opinion.
The savvy to manage employee and customer experience.
The skills to examine processes and develop creative solutions.
An understanding that things will change.
A willingness to roll up your sleeves, take on new assignments, and juggle many things at once.

Benefits

Comp & perks

Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skill set and share your knowledge with others across the organization.
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
A seat in one of the fastest-growing companies in the country.