Senior Manager, Managed Accounts

Caterpillar Inc.

Senior Manager, Managed Accounts leading a high-performing sales team at Caterpillar. Driving customer relationships and delivering profitable growth across managed accounts.

Posted 6/11/2026full-timeCary • Illinois, North Carolina • 🇺🇸 United StatesSenior💰 $172,630 - $258,950 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcustomer servicestrategic thinkingproblem solvingrelationship managementsales strategyteam managementcommunicationnegotiationcustomer retention

Industry Keywords

account managementbusiness growthsales cyclerevenue targetsprofitabilitymanaged accountscommercial acumencustomer-facingbusiness performancesustainable growth

About the role

Key responsibilities & impact

Evaluate market conditions, organizational strengths, and business opportunities to inform sales strategy and drive growth.
Oversee the daily activities of sales staff, ensuring effective product promotion and a high level of customer service throughout the sales cycle.
Direct the sales team to achieve revenue and profitability targets, including guidance on pricing and discount decisions.
Leads the day-to-day operations of a sales team supporting key managed accounts, driving business results, strengthening client relationships, and ensuring timely, effective resolution of customer issues.

Requirements

What you’ll need

10+ years of progressive account management or strategic customer leadership experience.
A proven track record of implementing solutions to complex customer challenges and delivering measurable business results.
Relevant industry experience with strong commercial and customer-facing acumen.
Demonstrated success driving sustainable growth, customer retention, and long-term business performance.

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement