Field Service Engineer 1 – Electric Power

Caterpillar Inc.

Field Service Engineer I at Caterpillar supporting field startups and repairs for electric power systems. Ensuring customer satisfaction with technical expertise and advanced electrical services.

Posted 6/19/2026full-timeRemote • Missouri, Ohio, Virginia, West Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $89,210 - $133,810 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

electrical servicespreventative maintenancetroubleshootingrepairequipment testingpower systemsPLC programmingHMI programmingreading electrical schematicsdesign modifications

Soft Skills

customer satisfactiontrainingcollaborationcommunicationfeedback gatheringproblem-solvingproject documentationcross-functional teamworktime managementtechnical specification communication

Tools & Technologies

generator paralleling controlsswitchgear systemsModicon/SchneiderRockwell/Allen-BradleySiemensGERockwell FactoryTalkSiemens VijeoiFixWonderware

Certifications & Qualifications

Bachelor’s degree in Electrical EngineeringBachelor’s degree in Electrical Engineering Technologyvalid driver’s license

Industry Keywords

ATSautomation and controlsdistributed control systemsmanufacturing processesproduct qualityperformance issuescustomer issuesservice reportsexpense reportstechnical specifications

About the role

Key responsibilities & impact

Perform startup, preventative maintenance, testing, repair, and advanced electrical services on generator paralleling controls and switchgear systems.
Ensure high levels of customer satisfaction across the assigned territory while supporting on-call service needs (75% travel required).
Assist and train internal technicians and external customers on preventative maintenance, troubleshooting, repair, and equipment testing.
Collaborate with the Product Support Center help desk to troubleshoot and resolve customer issues.
Support dealer service and sales teams in promoting products and services.
Submit daily service reports, weekly expense reports, and maintain accurate project documentation in a timely manner.
Stay current on training for new and updated systems, technologies, and platforms.
Gather feedback to identify opportunities for new products and improvements to existing offerings.
Evaluate manufacturing and production processes to identify defects and recommend design modifications to improve efficiency and quality.
Track, manage, and ensure resolution of product quality and performance issues.
Communicate technical specifications and service instructions clearly to ensure optimal product performance.

Requirements

What you’ll need

Bachelor’s degree in Electrical Engineering (BSEE) or Electrical Engineering Technology (BSEET); alternatively, at least 3 years of relevant industry experience.
Experience working cross-functionally with engineers, contractors, consultants, and end users
Knowledge of power systems, including switchgear, ATS, and generator systems, with ability to read electrical schematics and blueprints
Experience with automation and controls, including PLC-based systems, HMIs, and distributed control systems
PLC experience with one or more: Modicon/Schneider, Rockwell/Allen-Bradley, Siemens, or GE
HMI experience preferred (e.g., Rockwell FactoryTalk, Siemens, Vijeo, iFix, Wonderware)
Minimum 2 years of related experience or 4 years of equivalent experience
Valid driver’s license and ability to meet background, drug, and medical requirements

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement