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Lead UX/UI Designer
Caterpillar Inc.Lead UX Designer for Caterpillar's online platforms, enhancing user experience for customers and dealers. Delivering design leadership and guiding teams in a complex, customer-facing digital environment.
Posted 7/1/2026full-timeChicago • Colorado, Illinois, Texas • 🇺🇸 United StatesSenior💰 $128,470 - $208,770 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in UX Leadership and Strategy, with a strong ability to balance user needs and business goals while guiding teams through the design process. Proficient in applying human-centered design methods to create intuitive, scalable web experiences and end-to-end customer journeys.
Highest-signal resume keywords
UX Leadership & StrategyHuman-Centered Design MethodsInformation ArchitectureCross-Functional CollaborationDesign Artifact Production
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UX DesignUser Experience StrategyInformation ArchitectureInteraction ModelsVisual Design FundamentalsDesign Artifacts ProductionSuccess Metrics DefinitionCustomer Journey DesignProblem FramingDesign Critique
Soft Skills
Coaching & MentoringFacilitating DiscussionsCritical ThinkingDecision-MakingNavigating Ambiguity
Industry Keywords
Customer-Facing Digital ProductsDesign LeadershipCross-Team AlignmentExperience StrategyContinuous Improvement
About the role
Key responsibilities & impact- Provide design leadership for a complex, customer-facing digital platform
- Partner closely with UX Designers, and Product leadership to set experience strategy
- Drive cross-team alignment, and ensure high-quality delivery across multiple product pods
- Balance strategic UX leadership with hands-on design direction
- Help teams translate business goals and customer needs into cohesive, scalable online experiences
- Set experience direction by translating product vision and business priorities into clear UX strategies
- Serve as the UX design authority for Prime Online teams
- Run design reviews and critiques that strengthen problem framing, solution quality, and alignment to strategy
- Coach and mentor designers within Prime Online teams to grow autonomy and craft excellence
- Coordinate across designers and teams to anticipate dependencies and manage experience impacts
- Partner with Engineering through delivery by reviewing builds and collaborating on solutions
- Synthesize insights from research, analytics, and feedback for continuous improvement
Requirements
What you’ll need- Extensive Experience in UX Leadership & Strategy
- Proven ability to lead UX for large-scale, customer-facing digital products
- Strong judgment in balancing user needs, business goals, and technical realities
- Deep expertise in applying human-centered design methods to complex problem spaces
- Ability to define success metrics, clarify user outcomes, and guide teams from discovery through delivery
- Comfort navigating ambiguity and helping teams focus on the highest-impact problems
- Expertise designing intuitive, scalable web experiences and end-to-end customer journeys
- Strong grasp of information architecture, interaction models, and visual design fundamentals
- Ability to produce and guide high-quality design artifacts—from early concepts to production-ready specifications
- Skilled at facilitating discussions, evaluating trade-offs, and driving decisions in cross-functional environments
- Experience partnering closely with Product and Engineering to deliver outcomes, not just outputs
- Ability to coach others in critical thinking and design rationale.
Benefits
Comp & perks- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement