Digital Product Owner, Fleet Management

Caterpillar Inc.

Product Owner at Caterpillar leading SOS fluid analysis workflows for VisionLink. Collaborating with cross-functional teams to improve customer experience.

Posted 7/17/2026full-timeChicago • Colorado, Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $97,530 - $158,480 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fluid analysis workflows and customer experience optimization, with a strong ability to translate complex operational processes into intuitive digital solutions. Proficient in collaborating with cross-functional teams to align product features with customer needs and business requirements.

Highest-signal resume keywords

Fluid Analysis Workflow ManagementVisionLink FamiliarityCustomer Experience OptimizationBusiness Needs EvaluationOperational Process Translation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow MappingResults InterpretationFeature DesignIssue DocumentationData Analysis

Soft Skills

Clear CommunicationCollaborationProblem Solving

Tools & Technologies

VisionLinkCondition Monitoring Systems

Industry Keywords

SOS ProgramFluid Sampling ProgramsMachine Health DiagnosticsCustomer Workflows

About the role

Key responsibilities & impact

Own the SOS fluid analysis workflow within VisionLink Web and Mobile, including sample registration, tracking, results interpretation, reporting, and recommended actions.
Translate customer workflows into clear, actionable features that guide engineering teams and deliver meaningful value.
Partner closely with the Caterpillar SOS Business Team to ensure VisionLink functionality aligns with SOS program requirements, terminology, and customer expectations.
Collaborate with engineering, UX, and data teams to design and deliver features that simplify complex processes and improve customer confidence in fluid analysis results.
Gather and consolidate feedback from customers, dealers, and field staff to refine workflows and identify new opportunities.
Identify and document issues and bugs, ensuring they are prioritized and resolved effectively.
Support Business Sign-Off (BSO) validations to ensure feature readiness for production release.
Champion customer experience by ensuring SOS workflows are intuitive, consistent, and optimized for both desktop and mobile use cases.

Requirements

What you’ll need

Strong understanding of how to evaluate business needs, map workflows, and recommend solutions that deliver measurable value.
Ability to analyze complex situations, weigh tradeoffs, and make informed product decisions.
Skilled at clearly conveying ideas, requirements, and decisions across technical and non‑technical audiences.
Ability to break down multi‑step operational processes and translate them into intuitive digital experiences.
Familiar with VisionLink (or other equipment management solutions), whether in product, support, dealer operations, or customer workflows.
Experience with SOS, fluid sampling programs, machine health diagnostics, or condition monitoring systems.
Understand how customers manage equipment health, interpret diagnostic results, and make maintenance decisions.

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement