Technical Customer Support Representative

CHS Inc.

Technical Customer Support Representative providing onboarding and issue resolution at CHS. Facilitating customer inquiries and ensuring compliance within the CHS customer service team in Garrison, ND.

Posted 6/17/2026full-timeGarrison • North Dakota • 🇺🇸 United StatesJunior💰 $19 - $31 per hourWebsite

ATS Keywords

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Hard Skills

customer servicetechnical supportcontract managementinvoice processingdispute resolution

Soft Skills

communication skillsproblem-solvingattention to detailcollaborationcustomer relationship management

Tools & Technologies

MS WordMS ExcelMS PowerPoint

Certifications & Qualifications

High School diplomaGED

Industry Keywords

safety compliancecustomer inquiriescontract policydigital toolspricing discrepancies

About the role

Key responsibilities & impact

Initiate new customer set up and portal access
Monitor set up process and address delays to ensure safety and compliance requirements are completed
Initiate account changes (bank account, address, etc.) as needed
Provide customer information on how to do business with CHS and utilize digital tools
Provide customers with posted bids and price sheet quotes
Work with customers to ensure contract policy is followed
Facilitate customer inquiries related to customer and settlement payments, prepay balance, invoice and payment/contract status and reprinting documents
Intake all types of customer disputes such as delivery issues, invoices, contract and pricing discrepancies
Partner with the sales team to validate contract details and ensure accuracy

Requirements

What you’ll need

1+ years of experience in Customer Service and Technical Support
High School diploma or GED
Strong written and verbal communication skills
Proficient with MS Word, Excel, and PowerPoint
Ability to work extended hours to meet business demands
Ability to read, write and communicate in Spanish, preferred

Benefits

Comp & perks

medical
dental
vision
wellness programs
life insurance
health and dependent care spending accounts
paid time off
401(k)
pension
profit sharing
short- and long-term disability
tuition reimbursement
adoption assistance