Business Support Specialist

CHS Inc.

Technical support position for the oil truck sector at CHS, Inc. Collaborating with cross-department teams to ensure supply chain operations are efficient and accurate.

Posted 6/24/2026full-timeRemote • Iowa, Minnesota, North Dakota, South Dakota, Wisconsin • 🇺🇸 United StatesJunior💰 $19 - $31 per hourWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

technical supportdiagnostic techniquesproblem solvingcustomer serviceSAPLEAN certificationreporting toolsMicrosoft Office SuiteMicrosoft Power BI

Soft Skills

organizational skillsattention to detailtime managementindependent thinkingcustomer focusinterpersonal skillsbusiness communicationdecision makingteamwork

Tools & Technologies

Microsoft OutlookMicrosoft OneNoteMicrosoft TeamsMicrosoft ExcelMicrosoft PowerPointMicrosoft Word

Certifications & Qualifications

LEAN certification

Industry Keywords

technical aspectsinstallationoperationconfigurationcustomizationmetricscontinual improvement

About the role

Key responsibilities & impact

Provides technical support to customers and/or employees via telephone, fax, email, text or other web/internet media regarding technical aspects of assigned products.
Answers questions about installation, operation, configuration, customization and usage of assigned products.
Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
Escalates complex problems to senior level Customer Technical Support Specialist or Supervisor.
Strong organizational skills, with attention to detail and ability to prioritize workload.
Capacity to think and solve problems independently within a changing environment while being customer focused and building solid relationships.
Strong interpersonal and business communication skills, both written and verbal.
Ability to manage time effectively, make decisions and work independently within a team atmosphere.
Proficient in Microsoft Office Suite of products, including Outlook, OneNote, Teams, Excel, PowerPoint, and Word.
Experience monitoring and responding to metrics, resulting in a path of continual improvement.
Proficient with Microsoft Power BI or similar advanced reporting tools.
Ability to follow through with tasks/projects to successful completion.

Requirements

What you’ll need

1+ years of experience in Customer Service and Technical Support
High School diploma or GED
Strong written and verbal communication skills
Previous experience in SAP preferred
Proficient with MS Word, Excel, and PowerPoint
Ability to work extended hours to meet business demands
Ability to obtain LEAN certification
Ability to read, write and communicate in Spanish, preferred

Benefits

Comp & perks

medical
dental
vision
wellness programs
life insurance
health and dependent care spending accounts
paid time off
401(k)
pension
profit sharing
short- and long-term disability
tuition reimbursement
adoption assistance