Technical Customer Support Representative

CHS Inc.

Technical Customer Support Representative addressing customer inquiries and providing support at CHS. Duties include onboarding, order support, billing inquiries, and contract administration.

Posted 6/30/2026full-timeGwinner • North Dakota • 🇺🇸 United StatesJunior💰 $19 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service and technical support capabilities, with proficiency in MS Word, Excel, and PowerPoint. Ability to effectively communicate in both English and Spanish, ensuring customer inquiries and disputes are handled efficiently.

Highest-signal resume keywords

Customer Service ExperienceTechnical Support ExperienceProficient In MS WordProficient In MS ExcelProficient In MS PowerPoint

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong Written CommunicationStrong Verbal Communication

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer Set UpPortal AccessContract PolicyCustomer InquiriesSettlement PaymentsCustomer DisputesReports Compilation

About the role

Key responsibilities & impact

Initiate new customer set up and portal access
Monitor set up process and address delays
Initiate account changes as needed
Provide customer information on how to do business with CHS
Provide customers with posted bids and price sheet quotes
Work with customers to ensure contract policy is followed
Facilitate customer inquiries related to customer and settlement payments
Intake all types of customer disputes
Review contract details provided by sales team
Compile and distribute relevant reports for stakeholders
Other duties as needed or assigned

Requirements

What you’ll need

1+ years of experience in Customer Service and Technical Support
High School diploma or GED
Strong written and verbal communication skills
Proficient with MS Word, Excel, and PowerPoint
Ability to work extended hours to meet business demands
Ability to read, write and communicate in Spanish, preferred

Benefits

Comp & perks

medical
dental
vision
wellness programs
life insurance
health and dependent care spending accounts
paid time off
401(k)
pension
profit sharing
short- and long-term disability
tuition reimbursement
adoption assistance