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Program Manager, People Operations – Payroll Implementation
CloudflareProgram Manager leading People Operations transition to ADP for multiple countries at Cloudflare. Collaborating with cross-functional teams to ensure effective payroll implementation processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in People Operations and Payroll Operations, with a strong focus on system rollouts and operational changes. Proficient in Workday and knowledgeable in the HR-to-Payroll pipeline, ensuring accurate data management and effective communication across teams.
Highest-signal resume keywords
People Operations ManagementWorkday ProficiencyPayroll ProcessingProject ManagementData Validation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll OperationsSystem RolloutsData FormattingReport RunningIntegration Pipeline Understanding
Soft Skills
Communication SkillsTeam LeadershipProblem-SolvingCuriosity
Tools & Technologies
WorkdayADP CelergoGlobalViewPECI
Industry Keywords
Standard Operating ProceduresHR-to-Payroll PipelineHire-to-Retire LifecyclePeople Team CollaborationLocal Legislation Compliance
About the role
Key responsibilities & impact- Lead the end-to-end People Operations transition to ADP for 4–6 countries simultaneously, taking full accountability and ownership of the project from initial design through to a stable post-launch support, proactively spotting challenges and guiding the team toward solutions.
- Act as the functional expert ensuring Workday remains the absolute single source of truth.
- Move away from manual local processes. You will design and document a clear, standardized payroll playbook that our People Operations specialists can easily follow across all 16 countries.
- Review and finalise post-implementation Standard Operating Procedures (SOPs).
- Oversee data formatting and validation to ensure information is accurate before it moves systems.
- Partner proactively with wider People Team, Benefits, Legal, and IT teams to manage and gain further clarity on specific local legislation and flag systemic data discrepancies early during project cycles.
- Provide daily technical guidance, project direction, and encouragement to the two Senior People Operations Specialists working alongside you on this rollout.
Requirements
What you’ll need- Solid experience within People Operations or Payroll Operations, with a history of supporting system rollouts or complex operational changes.
- Comfort managing multiple timelines independently. You know how to keep a project moving and feel comfortable raising your hand when a timeline needs adjusting.
- Proficiency in Workday, specifically in running/validating reports and understanding how data transforms across integration pipelines (experience with PECI or similar middleware into ADP Celergo/GlobalView is highly preferred).
- Deep understanding of the HR-to-Payroll pipeline and the technical nuances of the Hire-to-Retire lifecycle across different geographies is required. A working knowledge and understanding of processing payrolls, end to end is highly desirable.
- A natural curiosity about how modern tools, including AI, can help reduce repetitive manual work and make daily tasks easier.
- Excellent verbal and written communication skills, with the ability to lead workshops and translate technical system requirements for non-technical local experts.
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events