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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in exception management, operational readiness for product launches, and cross-functional collaboration within financial services. Proficient in analytical problem-solving, automation implementation, and regulatory compliance in fast-paced environments.
Highest-signal resume keywords
Exception ManagementOperational ReadinessCross-Functional Business PartneringAnalytical Problem-SolvingListed Derivatives Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Exception-Based OperationsUAT ExecutionRequirements GatheringRoot Cause AnalysisAutomation Implementation
Soft Skills
PrioritizationEscalation JudgmentCollaboration
Tools & Technologies
DashboardsMonitoring FrameworksGenerative AI
Industry Keywords
Financial ServicesFintech OperationsFCMBroker-DealerListed DerivativesBlockchainCryptocurrency
About the role
Key responsibilities & impact- Own exception management across cash, positions, trades, and margin, including triage, investigation, resolution, and implementation of durable fixes
- Lead operational readiness for new product launches, covering UAT/test case design, playbooks, cutover plans, and post-launch stabilization
- Partner with Product, Risk, Compliance, Accounting, and Engineering to design processes, controls, and reporting that scale and meet regulatory expectations
- Establish monitoring and exception reporting frameworks (SLAs, KPIs, dashboards) and run incident triage with clear escalation paths
- Drive root cause analysis and post-mortems, translating learnings into product and process improvements
- Identify and implement automation and tooling to reduce operational friction and manual work
Requirements
What you’ll need- 5+ years in financial services or fintech operations with FCM, broker-dealer, or listed derivatives experience, emphasizing trade operations, margin, or exception management
- Demonstrated analytical problem-solving in exception-based operations with strong prioritization and escalation judgment
- Product launch and operational readiness experience, including requirements gathering, UAT execution, playbook development, and go-live support
- Effective cross-functional business partnering with Product, Engineering, Risk, and Compliance teams in fast-moving environments
- Working knowledge of listed derivatives characteristics and interest in blockchain/cryptocurrency markets
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Stock options
- Paid time off
