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Senior Manager, Deal Desk – Contract Management
CommerceSenior Manager for Deal Desk & Contract Management overseeing contract lifecycle and sales partnerships in SaaS industry. Leading deal structuring and operational efficiency across teams.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
contract managementdeal desk policiesdiscount guardrailsrevenue recognitionSaaS commercial modelspeople managementapproval workflowscontract lifecycle managementattention to detailstrategic management
Soft Skills
trusted advisorcollaborationleadershipteam managementoperational efficiencystrategic thinkingprioritizationcommunicationproblem-solvingadaptability
Tools & Technologies
IroncladCongaDocuSign CLMSalesforceCLM toolsCRM platforms
Certifications & Qualifications
Bachelor's degreeMBAJD
Industry Keywords
B2B SaaScommercial operationsfinancial operationscontract managementASC 606
About the role
Key responsibilities & impact- Serve as the primary point of escalation and approval for non-standard deal structures, pricing exceptions, discounting, and commercial terms across all segments and regions
- Partner with Sales, Sales Leadership, and Finance to structure complex, multi-product, and multi-year deals
- Develop and enforce deal desk policies, approval workflows, and discount guardrails to ensure consistency and protect margin
- Own the end-to-end contract lifecycle management process
- Maintain and continuously improve the standard contract playbook, fallback positions, and pre-approved clause libraries
- Track contract key dates (renewals, terminations, obligations)
- Act as a trusted advisor to Sales on deal strategy
- Collaborate with RevOps, Finance, and Billing to ensure seamless handoffs from signed contract to revenue recognition and invoicing
- Recruit, lead, manage, and develop a team of Deal Desk Analysts and Contract Managers
Requirements
What you’ll need- 10+ years of experience in Deal Desk, Revenue or Financial Operations, Contract Management, or a related commercial operations function within a B2B SaaS or technology company
- 5+ years of people management experience
- Deep familiarity with SaaS commercial models
- Experience working with CLM tools (e.g., Ironclad, Conga, DocuSign CLM) and CRM platforms (Salesforce required)
- Strong understanding of revenue recognition principles (ASC 606)
- Exceptional attention to detail combined with the ability to operate strategically and manage competing priorities in a fast-paced environment
- Bachelor's degree in Business, Finance, Legal Studies, or a related field required; MBA or JD a plus.
Benefits
Comp & perks- Inclusion and Belonging
- Health insurance
- Retirement plans
- Professional development
- Variable compensation