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Field Service Engineer
Danaher CorporationField Service Engineer supporting Beckman Coulter diagnostics in Raleigh/Durham, NC area. Responsible for equipment service, technical training, and customer support.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, installation, and maintenance of Beckman Coulter equipment, while providing exceptional customer service and technical training. Proficient in utilizing business systems for service call planning and maintaining accurate service records.
Highest-signal resume keywords
Troubleshooting Complex SystemsMechanical Equipment RepairElectromechanical Equipment RepairCustomer Service ExcellenceTechnical Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingInstallationPreventative MaintenanceService RepairMechanical EquipmentElectromechanical EquipmentRoboticsElectronic EquipmentInstrumentationTechnical Training
Soft Skills
CollaborationCommunicationCustomer Service
Tools & Technologies
OBISales ForceSharePoint
Certifications & Qualifications
Associate Degree in Technical FieldValid Driver's License
Industry Keywords
Beckman Coulter EquipmentField Service EngineeringService Call PlanningCustomer Service LogsInternal Service Records
About the role
Key responsibilities & impact- Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment
- Providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products
- Maintain accurate customer service logs and internal service records
- Order repair parts, and adhere to cycle times
- Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals
- Communicate with various levels of internal and external customers, recognizing and addressing their unique needs
- Foster collaboration by assisting with the training of newer Field Service Engineers
Requirements
What you’ll need- Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
- Hands on experience with troubleshooting complex systems
- Ability to travel – 100% travel, some overnight visits required
- Must have a valid driver’s license with an acceptable driving record
- Ability to lift, move or carry equipment up to 50lb unassisted
- Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time
- Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
Benefits
Comp & perks- paid time off
- medical/dental/vision insurance
- 401(k) to eligible employees
- flexible work arrangements