Senior Manager, Identity Operations

Danaher Corporation

Senior Manager, Identity Operations managing day-to-day operations for enterprise identity and access management services. Driving standardization and operational excellence across identity services in Danaher Corporate IT.

Posted 7/9/2026full-timeRemote • 🇵🇱 PolandSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading identity operations, managing technical teams, and ensuring compliance with security standards. Proficient in defining and implementing KPIs to enhance operational efficiency in identity and access management.

Highest-signal resume keywords

Identity And Access Management OperationsActive DirectoryMicrosoft Entra IDSailPointKPI Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Identity Operations ManagementIncident ManagementAccess ManagementService Request ManagementProcess AutomationOperational Risk ReductionSLA AdherenceProvisioning And DeprovisioningAccess Review CompletionContinuous Improvement Initiatives

Soft Skills

Technical LeadershipCoaching And DevelopmentPerformance Management

Tools & Technologies

ServiceNowIdentity Governance Platforms

Industry Keywords

IT InfrastructureSecurity ComplianceAudit Requirements

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead and manage L1/L2 identity operations, including incident management, service requests, and access management processes, owning end-to-end service delivery.
Provide technical leadership and operational oversight across Active Directory, Microsoft Entra ID, SailPoint, and adjacent identity platforms.
Act as an escalation point for complex identity-related incidents and partner with IT teams to resolve systemic issues.
Define, implement, and own identity operations KPIs including SLA adherence, provisioning and deprovisioning cycle times, and access review completion rates.
Drive automation and process standardization to reduce manual effort and operational risk within identity services.
Ensure identity operations align with security, compliance, and audit requirements across the enterprise.
Develop and coach team members, supporting performance management and operational capability growth.

Requirements

What you’ll need

Bachelor’s degree in information technology, Computer Science, or a related field
7+ years of experience in identity and access management operations or related IT infrastructure roles
4+ years of people leadership experience managing technical operations teams
Hands-on operational experience with Active Directory and Microsoft Entra ID in an enterprise environment
Experience supporting identity governance platforms such as SailPoint or Saviynt
Solid experience with ServiceNow
Experience defining and managing operational KPIs, SLAs, and continuous improvement initiatives

Benefits

Comp & perks

Health care program
Paid time off
Flexible working arrangements
Professional development opportunities