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Cash Collection Specialist, French
DentonsCash Collection Specialist handling cash collection processes with excellent customer service at Dentons Business Services EMEA. Collaborating with finance teams to ensure compliance and resolve client queries.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cash collection processes and customer service excellence, with strong capabilities in data analysis and problem resolution. Proficient in managing client relationships and collaborating with finance teams to ensure compliance and high-quality standards.
Highest-signal resume keywords
Cash Collection ManagementAdvanced English ProficiencyAdvanced French ProficiencyIntermediate Excel SkillsCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash CollectionData ExtractionData AnalysisCash AllocationKPI Monitoring
Soft Skills
TeamworkCollaborationOrganizational SkillsTime ManagementProblem-Solving
Industry Keywords
ComplianceCustomer ServiceStakeholder ManagementQuality Standards
About the role
Key responsibilities & impact- Manage the day-to-day cash collection process while delivering excellent customer service.
- Perform cash allocation activities accurately and efficiently.
- Resolve client queries, monitor KPIs, and collaborate with Partners.
- Ensure compliance with company policies, maintaining high quality standards and service excellence.
- Work closely with local Finance teams and various stakeholders.
- Monitor assigned accounts and escalate complex issues when necessary.
Requirements
What you’ll need- Minimum 2 years of experience in cash collection.
- Advanced English and French proficiency.
- Intermediate Excel skills (data extraction and analysis).
- Strong teamwork and collaboration skills.
- Excellent organizational and time management abilities.
- Strong problem-solving skills.
- Advanced customer service and interpersonal skills.
Benefits
Comp & perks- Private medical healthcare provided by Medicover
- MultiSport card
- Benefit Cafeteria system
- Option to join a private insurance plan
- An additional day off for your birthday
- Tailored learning & development opportunities
- Hybrid work model with a modern office in Warsaw city center