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Eightfold

IT Field Service Technician

Eightfold

Field Service Technician at Micron supporting and troubleshooting IT assets. Ensure users have a seamless experience with their devices and contribute to world-class standards.

Posted 7/17/2026full-timeMunich • 🇩🇪 GermanyMid-LevelSenior💰 €44,000 - €80,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, configuring, and maintaining PCs and portable devices, with a strong understanding of the Windows environment and client software support. Proficient in developing automations to enhance task efficiency and coordinating with remote IT support teams.

Highest-signal resume keywords
Windows Environment ExperienceService Desk SupportOffice 365 SupportAutomation DevelopmentField Services Technician Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
PC InstallationSoftware ConfigurationTicket CoordinationClient Software SupportTask Automation
Soft Skills
Communication SkillsProblem-Solving Skills
Tools & Technologies
SCCMActive DirectoryOffice 365Teams
Industry Keywords
IT SupportField ServicesService DeskData Center Management

About the role

Key responsibilities & impact
  • Install, configure, and update PCs and portable devices
  • Maintain orderly IT rooms and install equipment into data center cabinets
  • Provide support for client software, including Office 365 and Teams
  • Install and upgrade software applications
  • Open and coordinate tickets with remote IT support groups
  • Qualify service requests and route them to the appropriate resolution teams
  • Develop automations leveraging AI to improve task efficiency

Requirements

What you’ll need
  • High school diploma or bachelor's degree in electronics, computer science, or a similar field
  • Several years of experience in Service Desk or Field Services technician positions
  • Understanding and experience with the Windows environment (OS, SCCM, AD, O365, etc.)
  • Business-level English, intermediate German
  • Valid German driving license

Benefits

Comp & perks
  • eligibility for a variable plan subject to the personal achievement of objectives and the company's performance
  • meal vouchers
  • corporate welfare
  • yearly allowance of remote working days
  • supplementary health insurance
  • life coverage
  • Employee Assistance Program