Executive

EXL

Executive in digital operations for travel industry, managing client interactions and data entry processes. Requires knowledge of GDS and related skills with a focus on learning and flexibility.

Posted 7/8/2026full-timeGurugram • 🇮🇳 IndiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Data Entry and GDS systems, with a strong command of Refunds, Fares, and Pricing. Possesses excellent communication skills and a solid understanding of travel geography, ensuring high accuracy and productivity in a client-facing role.

Highest-signal resume keywords

French Language ExpertGDS KnowledgeTravel CertificationRefunds, Fares & Pricing KnowledgeGood Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryGDS KnowledgeRefunds KnowledgeFares KnowledgePricing KnowledgeTravel Geography Knowledge

Soft Skills

Good Communication SkillsWillingness to LearnRelationship Building

Certifications & Qualifications

Travel Certification

Industry Keywords

Travel IndustryFare TypesRouting TypesProcess Improvement

About the role

Key responsibilities & impact

Data entry
Copying information from one screen/source to another
Very low training, ramp time(Between 0 to 5 days)
Standard processing approach in almost all scenarios
Very low AHT(Between 0 to 5 mins) for processing

Requirements

What you’ll need

Higher Education Diploma with 0 - 2 years of relevant experience
Required French Language expert
Must have working knowledge on GDS (any)
Must have knowledge of working on GDS
Must have knowledge of Refunds, Fares & pricing
Travel certification is required
Must have knowledge of different fare and routing types
Good communication skills
Good Travel geographical knowledge
Maintaining high accuracy, productivity standards and should have willingness to learn
Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers
Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment.

Benefits

Comp & perks

Must have working knowledge on GDS (any)
Must have knowledge of working on GDS
Must have knowledge of Refunds, Fares & pricing
Travel certification is required
Must have knowledge of different fare and routing types
Good communication skills
Good Travel geographical knowledge
Maintaining high accuracy, productivity standards and should have willingness to learn
Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers
Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment.