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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in account management and client engagement within the healthcare sector, focusing on client satisfaction, revenue growth, and strategic solution development. Proficient in managing RFP processes and maintaining data quality across sales systems, with strong analytical and communication skills.
Highest-signal resume keywords
Account ManagementPresales SolutioningHealthcare Domain ExperienceSFDC/Salesforce ProficiencyBusiness Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementPresalesSolutioningProposal ManagementData AnalyticsRevenue Cycle ManagementF&A OperationsDigital TransformationRFP Process ManagementClient Relationship Management
Soft Skills
Communication SkillsPresentation SkillsAnalytical SkillsInterpersonal Skills
Tools & Technologies
SFDC/SalesforceMicrosoft ExcelMicrosoft PowerPointMicrosoft Word
Certifications & Qualifications
Bachelor's DegreeMBA or Equivalent Advanced Qualification
Industry Keywords
HealthcareBusiness Process ServicesConsultingTechnology ServicesOperating Models
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Support day-to-day account management and client engagement across assigned healthcare accounts to support client satisfaction, retention, and revenue growth.
- Develop account intelligence by tracking client priorities, whitespace opportunities, and competitive positioning across assigned accounts.
- Drive prospecting within assigned accounts by researching target executives, and creating targeted outreach plans to expand EXL’s footprint.
- Lead presales, solutioning, and client enablement activities aligned with EXL’s healthcare growth strategy.
- Develop integrated solutions for new revenue pursuits across healthcare operations, finance and accounting, revenue cycle, data & analytics, AI and digital transformation.
- Orchestrate RFP and RFI process across healthcare provider pursuits, including solution design, stakeholder coordination, and submission management.
- Maintain and update SFDC records for assigned accounts, opportunities, contacts, pursuits, and account-level activities.
- Support preparation of weekly, monthly, and quarterly business review materials for sales and account management teams.
- Maintain data quality across sales and account management trackers, templates, and systems.
Requirements
What you’ll need- 8+ years of experience in account management, presales, solutioning, consulting, or solution leadership roles, with healthcare domain experience across providers, revenue cycle, F&A operations, analytics, or digital operations.
- Demonstrated ability to manage client relationships, support business development, proposal management, and account growth in consulting, BPS, technology services, or outsourcing environments.
- Working knowledge of SFDC/Salesforce reporting, pipeline management, and strong proficiency in Microsoft Excel, PowerPoint, and Word.
- Bachelor’s degree from an accredited institution required; MBA or equivalent advanced qualification preferred.
- Strong understanding of healthcare industry priorities, F&A value chain, operating models, and business process services.
- Strong communication, presentation, analytical, and interpersonal skills.
Benefits
Comp & perks- Health insurance
- Professional development opportunities