Release Engineer

EXL

Release Manager managing end-to-end release process for data and BI. Collaborating with support teams for smooth go-lives and resolution of issues.

Posted 7/9/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$120,000 - CA$127,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the end-to-end release process for data and BI, including creating documentation, SOPs, and guidelines. Proficient in collaborating with support teams and translating technical details for non-technical stakeholders.

Highest-signal resume keywords

Release ManagementData MigrationAgile/Scrum MethodologiesTechnical DocumentationJIRA Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Release ManagementData MigrationETLPipelinesReportsAgileScrumSOP WritingProcess GuidesTechnical Documentation

Soft Skills

Strong Communication

Tools & Technologies

JIRAConfluenceServiceNow

Industry Keywords

Data ModernizationCloud MigrationData WarehousingBI PlatformsITSM

Tech Stack

Tools & technologies

CloudETLITSMServiceNow

About the role

Key responsibilities & impact

Own the end-to-end release process for data and BI, creating the documentation, SOPs, and guidelines that keep releases predictable and compliant.
Work closely with L1/L2/L3 support teams to ensure smooth go-lives and fast issue resolution.

Requirements

What you’ll need

Bachelors in computer science or any engineering field
3–6 years of experience in release management or a delivery/coordination role.
Hands-on experience managing data or BI releases (migrations, ETL, pipelines, reports).
Proven ability to write clear SOPs, process guides, runbooks, and technical documentation.
Experience working with L1, L2, and L3 support teams in a structured ITSM environment.
Solid understanding of Agile/Scrum — ceremonies, sprint rhythms, and release trains.
Familiarity with data modernization concepts: cloud migration, data warehousing, BI platforms.
Strong communication skills — able to translate technical details for non-technical stakeholders.
Proficient in JIRA, Confluence, ServiceNow, or similar tools.

Benefits

Comp & perks

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits