Assistant Manager, Post Audit Operations

EXL

Assistant Manager overseeing post-audit workflows and team performance in healthcare auditing operations. Managing collections, reporting, and process improvements to ensure compliance and operational excellence.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing post-audit workflows, provider collections, and invoicing while ensuring compliance with regulatory requirements. Proven ability to lead teams, analyze operational metrics, and drive process improvements to achieve revenue goals.

Highest-signal resume keywords

Revenue Cycle ManagementHealthcare Industry ExperienceLeadership ExperienceAnalytical SkillsMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Post-Audit WorkflowsProvider CollectionsInvoicingOperational ReportingInventory ManagementAccountingReconciliationCollections

Soft Skills

LeadershipCommunicationCoachingInterpersonal SkillsProblem-Solving

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft Outlook

Industry Keywords

Business AdministrationHealthcare AdministrationOperations ExperienceService Level AgreementsClient Savings

About the role

Key responsibilities & impact

This role manages post-audit workflows, provider collections, invoicing, reporting, and team performance while driving process improvements and ensuring compliance with company policies and regulatory requirements.
Oversee daily post-audit operations, including provider collections, daily letter generation, invoicing, reporting, and inventory management.
Ensure outbound collection calls, demand letters, and post-audit activities are completed within established service level agreements.
Monitor and achieve client savings and internal revenue goals.
Coordinate the timely submission of revenue and findings files and ensure accurate monthly invoicing.
Analyze operational metrics and resolve issues that may impact revenue or client savings.
Maintain accurate daily, weekly, and monthly operational reports.
Supervise and support Post Audit Coordinators to ensure productivity and quality expectations are consistently met.
Conduct regular team meetings, one-on-one coaching sessions, and performance reviews.
Provide ongoing training, mentoring, and development opportunities for team members.
Manage staffing, attendance, workload distribution, and timesheet approvals.
Address escalated customer and provider issues while fostering a positive and accountable work environment.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Healthcare Administration, Accounting, or a related field, or equivalent work experience.
5–8 years of operations experience, including at least 2 years in a supervisory or leadership role.
Minimum of 2 years of healthcare industry experience.
Working knowledge of revenue cycle management, accounting, reconciliation, invoicing, and collections.
Strong analytical, organizational, and problem-solving skills.
Excellent leadership, communication, coaching, and interpersonal skills.
Advanced proficiency with Microsoft Excel, Word, and Outlook.
Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.

Benefits

Comp & perks

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits