Personal Banker Associate I

Fifth Third Bank

Retail Personal Banker II position at Fifth Third Bank needing a degree or transferable work experience. Engaging with customers to meet financial needs and transaction processing responsibilities.

Posted 7/3/2026full-timeThe Villages • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen and customer relationship management skills, with a solid understanding of financial products and services. Capable of analyzing financial information and adhering to retail banking policies and procedures while maintaining a professional demeanor.

Highest-signal resume keywords

Sales ActivitiesCustomer Relationship ManagementAdvanced Math FunctionsRetail Banking PoliciesS.A.F.E. Act Registration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisTeller TransactionsCross-SellingCustomer Experience EnhancementP&L Analysis

Soft Skills

Verbal CommunicationWritten CommunicationProfessional AppearanceJudgment

Certifications & Qualifications

S.A.F.E. Act RegistrationNMLS Registration

Industry Keywords

Retail BankingFinancial IndustryConsumer HouseholdsSmall Business CustomersRisk Management

About the role

Key responsibilities & impact

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program.
The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities.
This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.

Requirements

What you’ll need

College degree or work experience providing transferrable skills, or, combination of education and experience.
Experience in the financial industry preferred.
Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Benefits

Comp & perks

Comprehensive benefits and differentiated compensation offerings