Fifth Third Bank

Account Manager

• Execute on retail strategies and tactics to increase the Preferred Program households
• Build deep relationships with customers to earn status as trusted advisor
• Demonstrate ability to simplify and communicate complex financial concepts
• Maintain the sales and service environment by participating in financial center huddles and meetings
• Provide guidance to the Financial Center team in the referral/sales process
• Maintain a well-developed working knowledge of the complete line of products and services offered
• Consistently meet or exceed investment sales and referral goals
• Initiate and maintain customer and prospect contact through a variety of methods

Relationship Manager

• A sales position responsible for the acquisition, growth, and retention of bank customers
• Proactively contact and service customers in the sales and service of bank products
• Conduct needs-based assessment of the prospective and existing client base
• Utilize and promote the Retail Consultative Sales process
• Work closely with internal sales partners to increase referral opportunities
• Provide guidance to the Financial Center team in the referral/sales process with a specific focus on Preferred customers
• Maintain a well-developed working knowledge of the complete line of products and services offered
• Initiate and maintain customer and prospect contact through a variety of methods

• A sales position responsible for the acquisition, growth, and retention of bank customers.
• Proactively contact and service customers in the sales and service of bank products.
• Conduct needs-based assessment of the prospective and existing client base.
• Engage partners to fulfill client financial needs.
• Utilize and promote the Retail Consultative Sales process.
• Work closely with internal sales partners to increase referral opportunities.
• Maintain a well-developed working knowledge of the complete line of products and services offered.
• Initiate and maintain customer and prospect contact through various methods.

• Execute on retail strategies and tactics to increase the Preferred Program households, fulfill customer needs, provide an excellent customer experience, while removing roadblocks to achieve goals.
• Build deep relationships with customers to earn status as trusted advisor by leveraging our consultative sales and service process.
• Demonstrate ability to simplify and communicate complex financial concepts.
• Maintain the sales and service environment by actively participate in financial center huddles and meetings to support the sales and motivational activities.
• Provide guidance to the Financial Center team in the referral/sales process with a specific focus on Preferred customers.
• Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
• Consistently meet or exceed investment sales and referral goals as set by management, working in partnership with Investment Executive.
• Initiate and maintain customer and prospect contact through a variety of methods, including but not limited to customer interaction in the financial center, telemarketing, and leading and/or participating in various seminars and community events.
• Keep current on activity within business industry and economic environment to enhance ability for anticipated needs of the customer, and proactively providing new solutions for current and future financial needs.

Director

• Leads and directs Auto Lending, portfolio management; credit quality, growth and profitability for the Auto Line of Business
• Drives all credit functions (Underwriting, Exception Review, Reporting, Counter Offers, Final Credit Decisions) within the Auto business
• Manages relationships between the Regional Credit Centers and dealer customers in and out of footprint
• Develops cooperative relationships with internal and external customers to achieve business objectives across multiple states and geographic regions

National Fulfillment Director

Business Development Rep

• Responsible for building strong relationships to expand customer base
• Provides guidance, coaching, and development support across retail division
• Identifies and shares best practices for successful team execution of sales process
• Partners with leadership to collaborate on growth opportunities
• Collaborates with sales team to manage pipeline of companies
• Identifies new business opportunities
• Provides proactive coaching support on business development behaviors
• Calls on companies to show value of banking with Fifth Third Bank
• Develops detailed plans to meet or exceed assigned sales and customer service goals
• Maintains in-depth knowledge of Small Business Banking products/services

Business Development Partner

• Responsible for building strong relationships that allow for expanding and deepening the Fifth Third customer base
• Provides guidance, coaching, and development support across the retail division on business development activities
• Identifies and shares best practices that will allow for successful team execution of the sales process
• Partners with all levels of the leadership team to collaborate on key small business and consumer household growth opportunities in the market
• Collaborates with sales team to provide expertise in managing a pipeline of companies
• Identify new business opportunities through one bank partnerships
• Responsible and accountable for risk by openly exchanging ideas and opinions
• Accountable for ensuring that actions and behaviors drive a positive customer experience

• Facilitate the onboarding process for corporate clients, ensuring a smooth transition into the program
• Build and maintain long-term relationships with commercial and corporate clients and their HR departments
• Identify opportunities to promote banking products and services
• Provide financial planning advice to clients based on their specific needs
• Oversee and manage client portfolios, regularly reviewing account performance
• Stay informed about industry trends and competitor offerings
• Resolve client inquiries and complaints in a timely and professional manner

Business Development Specialist

Product Manager

• Define, deliver, and optimize customer-facing digital experiences across mobile, web, and emerging channels.
• Drive the strategy and roadmap for digital product experiences across mobile apps and browser platforms.
• Partner with Agile Scrum teams in end-to-end product delivery: backlog creation, user stories, sprint planning, QA support, and demos.
• Collaborate with research partners on usability testing, concept validation, and co-creation.
• Work cross-functionally with Engineering, UX, Operations, Legal, Compliance, Risk, Fraud, and line-of-business partners to align on key decisions.
• Measure KPIs to drive adoption, reduce friction, and lift customer sentiment (NPS/CSAT).

Product Owner, Digital Onboarding – Deposits, Cards, Lending

Manager

• Provide pro-active and effective real estate management for the Private Bank and Advisor Solutions.
• Responsible and accountable for risk management.
• Provide oversight for a diverse portfolio of residential, commercial farmland and vacant land properties.
• Assume leadership in the oversight and negotiations of purchases, sales and leases.
• Manage renovations, modifications and repair projects from inception through completion.
• Participate in testimonial appearances before probate court.

Relationship Manager

Relationship Manager

Relationship Manager

Relationship Manager

National Fulfillment Director

Business Development Partner

Business Development Partner

Business Development Specialist

Product Owner, Digital Onboarding – Deposits, Cards, Lending

Property Manager