Senior Manager, Strategic Partnerships – Retail, Restaurant

Fiserv

Senior Manager driving SMB commercialization strategy in retail and restaurant partnerships for fintech leader Fiserv. Collaborate with cross-functional teams and analyze market trends.

Posted 6/19/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $120,000 - $198,000 per yearWebsite

ATS Keywords

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Hard Skills

market researchdata analysisfinancial analysisproduct commercializationreportingdashboard developmentpresentation developmentcompetitive analysisforecastinggo-to-market strategy

Soft Skills

emotional intelligencecommunicationcollaborationrelationship managementproactive engagementstakeholder coordinationproject managementteamworkorganizational skillspresentation skills

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointPower BIdata visualization toolsbusiness intelligence toolspresentation softwareresearch toolsCRM systemsproject management softwarecollaboration platforms

Industry Keywords

financial technologysmall business paymentsretail distributionmerchandisingmarket dynamicsconsumer behaviorcompetitive landscapebusiness analysismanagement consultingSMB launch plans

About the role

Key responsibilities & impact

Market Landscape & Trend Analysis
Directly support Vice President of Strategic Partnerships in driving access to Retail distribution of SMB products.
Support Analysis of market trends, competitive landscapes, and consumer behaviors to support product commercialization strategies - leveraging research reports, etc.
Conduct thorough research on industry trends, market dynamics, and emerging technologies relevant to small business payments and other capabilities.
Identify market opportunities, competitors, and gaps in the market that Fiserv can address.
Analyze historical data and forecast future market trends to inform SMB positioning, including by verticals.
Review Retail Marketplaces and Merchandising opportunities where Clover products align.
Commercialization Enablement
Develop and create visually appealing slides and decks to support product commercialization efforts, leverage and produce input into team slide template.
Collaborate with cross-functional teams to gather data, insights, and information for inclusion in presentations, including Monthly Business Reviews (MBRs), Management Committee updates, client presentations and sales enablement.
Build strong relationships with key stakeholders to ensure alignment on project objectives and timelines; requires high emotional IQ and proactive engagement.
Assist in the development and execution of SMB launch plans through effective communication materials.
Provide support to teams with ad-hoc requests for data analysis, reporting, presentation prep and event support (as needed).
Manage existing client relationships within Retail and Restaurant Partnerships, and develop new relationships within those industries.

Requirements

What you’ll need

6+ years of experience in strategy, business analysis, product commercialization, management consulting, financial technology, merchandising, or a related business function supporting go-to-market decisions.
6+ years of experience conducting market research, analyzing competitive trends, and translating findings into presentation materials, launch support, or business recommendations.
6+ years of experience developing reporting, dashboards, financial analyses, or executive presentations using Microsoft Excel, Microsoft PowerPoint, Power BI, or similar business tools.
6+ years of experience supporting cross-functional initiatives involving partner management, stakeholder coordination, or product launch activities.
Bachelor's Degree in business, marketing, finance, economics, or a related field, or equivalent combination of education, related experience and/or military experience.

Benefits

Comp & perks

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.