Fiserv

Consultant

• Present yourself confidently in all customer-facing situations and provide excellent support to financial institution clients.
• Lead technical aspects of project-based assignments and act as the Fiserv expert on the ACH team.
• Work with cross-functional project teams to install and test high availability Payments applications.
• Install, configure, troubleshoot, and conduct smoke tests on Fiserv products using technologies such as JAVA, J2EE, Spring Boot, and web services.
• Provide technical platform support documentation as part of project deliverables.

Professional Services Technical Consultant

Paralegal

• Review small claims matters and third-party legal requests, including garnishments, information subpoenas with restraining notices, powers of attorney, and guardianships, to identify requirements, deadlines, and response steps.
• Support the response and defense of small claims matters by researching claims, gathering relevant records, and preparing response materials for counsel review.
• Prepare and send correspondence and response letters to issuing parties, claimants, and other stakeholders in accordance with established procedures.
• Record, process, and monitor incoming requests, filings, orders, and related legal documents using matter management systems and shared repositories.
• Respond to status inquiries and escalations from issuing parties and internal teams with accurate updates, documentation, and next steps.
• Identify related matters, business contacts, and research resources to support issue resolution and cross-team coordination.
• Maintain electronic case management tools, shared file rooms, and other databases to support legal matter tracking, reporting, and file integrity.
• Support program administration, monthly reporting, special projects, and analyses related to litigation support and third-party response operations.

Paralegal – Litigation Support

Backend Engineer

• Provide enterprise-wide architectural leadership for infrastructure and platform services supporting low-latency, high-throughput, and highly resilient systems.
• Define and evolve reference architectures, architectural principles, and design standards used across multiple teams and technology domains.
• Lead the design of complex systems end-to-end—from bare metal and operating systems through networking, storage, and distributed platform services.
• Drive architectural decisions that materially improve reliability, resiliency, observability, and operability at scale.
• Influence standards for business continuity, disaster recovery, security controls, vulnerability management, and governance.
• Architect platforms that enable and integrate with IT service management (ITSM), configuration management databases (CMDBs), lifecycle management, and operational governance frameworks.
• Evaluate emerging technologies and guide responsible adoption, including streaming data platforms, modern data architectures, and machine-learning-enabled systems.
• Act as a technical mentor and thought leader, providing architecture reviews, design guidance, and hands-on problem solving for the organization’s most complex challenges.

Principal Infrastructure and Platform Architect

Developer Relations

• Own the end-to-end product vision and roadmap for our developer experience platform
• Transform functional tooling into a game-changing, AI-enabled experience
• Design experiences for multiple personas
• Establish cross-organizational rigor to source authoritative content
• Lead and grow a team of product managers
• Partner closely across the company to drive alignment and delivery
• Extend the DX platform to support a growing partner ecosystem
• Define and own success metrics and use data to guide decisions
• Evangelize the DX vision internally and externally

Senior Director of Product Management – Developer Experience

Account Executive

• Generate new demand, revenue and profit margin for Fiserv with new client prospects
• Establish a regular cadence of communication with clients
• Lead multiple opportunities concurrently in various stages of the selling cycle
• Build a territory plan and evaluate and revise as required
• Develop a business case and presentation of client proposal with a solution

Sales Executive

• Manage a portfolio of assigned accounts and sales opportunities to generate revenue through product-led sales activity.
• Identify client needs, evaluate business requirements, and align solution recommendations to product capabilities and commercial objectives.
• Develop and deliver client presentations, proposals, and product positioning materials that support pipeline progression and deal closure.
• Partner with sales, product, implementation, and support teams to coordinate opportunity strategy, solution alignment, and client engagement activities.
• Maintain pipeline activity, account updates, and sales documentation in customer relationship management systems to support forecasting and reporting.
• Negotiate commercial terms within approved guidelines and support contract progression through internal review and approval processes.
• Track sales performance against assigned goals, monitor opportunity movement, and adjust outreach plans based on account activity and market conditions.

Product Account Executive

Infrastructure Engineer

• Design, implement, and support fault-tolerant, highly available architectures across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), including redundancy, load balancing, and automated failover strategies.
• Deploy, manage, and optimize cloud infrastructure using infrastructure-as-code (IaC) tools such as Terraform and Ansible.
• Implement and maintain monitoring, alerting, and logging solutions using tools such as Splunk, Azure Monitor, Dynatrace, and AWS CloudWatch or similar to detect and resolve issues proactively.
• Lead incident response activities, including real-time troubleshooting, root-cause analysis, post-incident reviews, and continuous improvement actions to increase uptime and resilience.
• Perform capacity planning and performance engineering by forecasting demand, tuning systems, and implementing autoscaling and performance best practices.
• Develop and maintain automation scripts and internal tools using Python, PowerShell, Bash, or similar languages to reduce manual intervention and operational toil.
• Collaborate with security teams to implement secure infrastructure practices including encryption, role-based access control, auditing, and vulnerability management.
• Work closely with engineering and DevOps teams to promote reliability best practices and contribute to a collaborative, blameless culture that improves consistency and quality of operations.

Tech Lead, Infrastructure Engineering

Client Services Representative

• Lead/assist in processing of daily transactions for all cash programs
• Monitor money movements
• Answer any/all investor inquiries expeditiously and accurately
• Coordinate with Sales and the custodian during the client on-boarding process
• Gather information and necessary documents for external audit confirmations
• Perform data entry of bank statements into SCCM’s proprietary system for reconciliation
• Assist with interest rate variance analysis and coordinate with bank team on discrepancies

Client Service Associate

Technical Writer

• Translate complex information into simple, polished and engaging content.
• Develop structured, AI-ready documentation for intelligent search and automation.
• Collaborate with subject matter experts to understand products and documentation needs.
• Use test environments to research products and obtain screen samples for documentation.
• Leverage AI tools to accelerate content creation and validate accuracy.
• Partner with product, support, and AI teams to ensure documentation supports AI-driven experiences.
• Apply content transformation standards to convert legacy documentation into modular topics.
• Estimate, track, and prioritize projects assigned; meet deadlines established by the team.

Product Manager

• Own the Strategic Vision: Develop and execute a multi-year product strategy for the ISO channel to maximize merchant acquisition volume, maximize partner retention, and increase portfolio processing efficiency.
• Feature Prioritization: Translate the needs of high-volume wholesale ISOs, multi-MID providers, and sub-merchants into clear product requirement documentation (PRDs) and maintain a ranked development backlog.
• Collaborate with key product houses (e.g., Commerce Hub, and Clover) to wrap core transactional engines, secure tokens (TransArmor/Network Tokens), and payment endpoints into specialized packages optimized for third-party resale.
• Streamline the Funnel: Design, build, and scale configurable merchant boarding orchestration components to handle everything from automated SMB merchant self-service signups to complex, partner-driven enterprise layouts.
• Align product flows with enterprise Risk, Underwriting, and Compliance divisions to streamline automated Know Your Customer (KYC)/Know Your Business (KYB) data paths without disrupting the user acquisition funnel.
• Serve as the authoritative product voice representing Fiserv's ISO platform to internal stakeholders, partner leadership groups (C-Suite), and external industry forums.
• Collaborate with the sales and marketing networks to build competitive go-to-market initiatives, pricing engines, contract options, and developer sandboxes.
• Implement tracking parameters to evaluate platform performance, funnel drop-off points, configuration bottle-necks, and portfolio health indicators.
• Update system workflows to comply with shifting card network regulations, ensuring data structures cleanly differentiate and capture compliance indicators for both Cardholder-Initiated (CIT) and Merchant-Initiated (MIT) recurring payment cycles.

Director of Product Management, ISO & Channel Enablement

• Design, innovate, troubleshoot and deliver state-of-the-art cloud native capabilities
• Automate solutions, maintain knowledgebase/run-books, troubleshoot, restore service to applications
• Implement robust zero trust architecture around identity and access management (IAM) and data encryption
• Work with Terraform and Ansible for orchestration and software installation
• Build and maintain CI/CD pipelines using Azure DevOps
• Identify and address infrastructure and application security vulnerabilities
• Set up robust monitoring and alerting using Azure Monitor, Log Analytics, and Application Insights
• Create operational dashboards for proactive visibility

Azure Infrastructure Engineer

Risk

• Define the product and data strategy for the Data Risk Hub, including the roadmap, use cases, and commercialization approach for fraud and risk intelligence offerings, with a strong focus on the strategic advantage arising from comprehensive data.
• Identify and prioritize high-value fraud, identity, payments, and behavioral risk signals across merchant acquiring, issuing, banking, and cross-ecosystem data sources.
• Partner with IT, engineering, and data science teams to design, build, and activate scalable risk signals, decisioning inputs, scores, application programming interfaces (APIs), and insight products.
• Translate complex fraud, data, and analytics concepts into clear business value propositions that support product strategy, client adoption, and revenue growth where data is the key component and technology is the delivery layer.
• Collaborate with product, sales, legal, compliance, and other cross-functional teams to bring fraud intelligence capabilities to market in a way that aligns with business objectives and regulatory requirements.
• Evaluate market opportunities, client needs, and competitive offerings to shape differentiated fraud intelligence solutions that leverage Fiserv data advantages.
• Measure product performance through adoption, signal quality, revenue contribution, and client impact, and refine strategy based on measurable outcomes.

Senior Director, Fraud Data, Signals and Risk Intelligence

Security Engineer

• Develop and maintain the enterprise IAM reference architecture aligned to Zero Trust, NIST and cloud security frameworks.
• Design end-to-end IAM solutions that support Single Sign-on (SSO), Multi-factor Authentications (MFA), Identity Federation (e,g., SAML, OIDC), and Role-Based Access Control (RBAC).
• Architect identity lifecycle process across workforce, customer, and third-party identities (joiner/mover/leaver).
• Define enterprise IAM roadmap, incorporating AI capabilities and automation and ensure alignment with broader cybersecurity, IT, and business strategies.
• Support the development of IAM standards, patterns, and guardrails for secure access across applications, APIs, cloud platforms, and infrastructure.
• Collaborate with teams to leverage AI and machine learning to improve access risk detection, behavioral analytics, and anomaly detection.
• Collaborate with data science and AI governance teams to define policies around ethical AI use in IAM processes.

Cybersecurity IAM Architect Fellow

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Outside Sales Representative

• Travel across the assigned territory, partnering with Financial Institutions
• Proactively generate leads and expand your portfolio
• Act as a strategic advisor to merchants
• Elevate Fiserv’s core values by fostering authentic connections