Fiserv

Sales

• Direct sales of modern digital payment solutions in brick-and-mortar retail and e-commerce – within your clearly defined sales territory
• Proactive acquisition of new customers – with a particular focus on specialty retail
• Successful cold calling combined with handling qualified warm leads
• Analyzing individual customer needs and presenting tailored solutions through to closing
• Continuous development and maintenance of a prospects and customer database
• Responsibility for market share and revenue growth, as well as achieving your personal targets

Sales Manager – Digital Payment Solutions

Software Engineer

• Design, develop, and implement software applications to support Fiserv's business goals
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications
• Perform coding, testing, and debugging of applications to ensure optimal performance
• Maintain and improve existing codebases and peer review code changes

Mainframe Developer

Manager

• Lead strategic, senior-level client relationships to drive retention, growth, and satisfaction
• Develop and execute structured account plans informed by client insights, market trends, and competitive intelligence
• Manage the full sales lifecycle, including pipeline development, discovery, solution design, proposals, and commercial negotiations
• Create and deliver client-specific presentations, business cases, and value-realization analyses using quantifiable benefits
• Coordinate cross-functional teams (Product, Delivery, Operations, Legal, Finance, Pricing) to ensure seamless execution and governance
• Conduct regular performance and strategic business reviews, providing data-driven recommendations and action plans
• Identify, prioritize, and progress upsell and cross-sell opportunities aligned to client objectives and measurable outcomes
• Anticipate and mitigate risks, resolve issues, and drive continuous improvement across client engagements

Client Development Manager

• Identify and win new sales opportunities and achieve or exceed individual revenue targets
• Increase enterprise revenue in the EMEA region by selling Fiserv’s "Carat" solution (including merchant acquisition, terminals, gateways and value-added services)
• Focus on defined target segments such as Retail, Food Service & Hospitality, QSR, Mobility, Gaming/Gambling and Financial Services with an omnichannel approach
• Develop and implement robust go-to-market strategies to drive business growth
• Create and optimize pricing models and contract structures in alignment with company objectives
• Analyze market, competitor and customer data to identify new business opportunities
• Maintain a transparent and up-to-date sales pipeline in the CRM system
• Develop and manage strategic account plans for relevant opportunities

Domestic Enterprise Sales Manager

Account Executive

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely.
• Educate clients on Fiserv happenings and our impact on their organization.
• Create an easy environment for clients to interact with and communicate with you and Fiserv.
• Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction.
• Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects.
• Coordinate team education on Digital Channels and Electronic Payments products as needed.
• Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues.
• Support client visits and conferences and ensure billing accuracy.

Digital Account Executive

Full-stack Engineer

• Own end-to-end engineering delivery of the agentic AI platform
• Set technical vision and architecture direction for a multi-tenant agentic platform built on AWS Bedrock AgentCore, Strands Agents SDK, and Cedar/AVP authorization
• Recruit, hire, and develop pillar leads and senior engineers across Identity & Access, Agent Runtime, Observability & FinOps, Catalog & Registry, and Evals & Testing
• Drive platform security posture — threat modeling for agent delegation chains, prompt injection defence, cross-tenant isolation, and regulatory compliance (SOC2, OCC, FFIEC)
• Establish engineering standards — ADRs, SDK architecture patterns, code review culture
• Build and operate the agent onboarding pipeline — enabling adjacent business teams to build, certify, and deploy agents on the platform
• Define SLOs, operational readiness criteria, and incident response processes for a banking-grade production platform
• Manage cross-pillar dependencies and technical risk — credential flows, MCP Gateway governance, audit pipeline completeness, and multi-tenant data isolation
• Partner with Security to establish pre-GA sign-off gates including penetration testing, SAST/DAST integration, and compliance certification
• Drive FinOps discipline — per-tenant cost attribution, LLM usage optimization, and infrastructure right-sizing

AI Software Engineer – Fellow I

Backend Engineer

• Code daily, own technical delivery end to end, and raise the bar for the team through strong code reviews, pragmatic architecture, and operational ownership.
• Work closely with an offshore team, keep environments stable and clean, and ensure what we release is production ready.
• Design, develop, and maintain backend services using Java 25, Spring Boot, REST APIs as well as own delivery from design through production: implementation, unit/integration testing, deployment readiness, and production support.
• Lead day-to-day execution with an offshore lead and team: align on priorities, break down work, manage dependencies, and coordinate with QA and release timelines.
• Review code from other engineers, enforce consistent standards (naming, structure, testing, and secure coding practices), and help unblock issues quickly.
• Define and implement infrastructure-as-code to create and update cloud resources; deploy changes safely and maintain cloud environments through monitoring, troubleshooting, configuration hygiene, and access controls.
• Ensure environments remain “pristine”: predictable deployments, minimal drift, clear ownership, and strong operational readiness (alerting, dashboards, and runbooks where needed).
• Develop and support batch and data-processing workloads (ingestion/processing flows, scheduling, transformations), using strong patterns for retries, idempotency, checkpointing, and error handling.
• Build and enhance application features that integrate with Snowflake and Oracle, including writing and tuning SQL where needed.
• Design with maintainability in mind: clear boundaries, sensible abstractions, and an approach that makes future changes safer and easier.
• Build for resiliency by validating failure scenarios and incorporating disaster recovery considerations into designs and releases.

Java Backend Engineer

Account Manager

• Develop and strengthen executive-level relationships with key clients to support retention, growth, and long-term business objectives.
• Collaborate with cross-functional teams to identify opportunities, align client priorities, and drive business growth across debit network solutions.
• Create and execute short-term and long-term strategic plans to support merchant and acquirer growth within the debit payments market.
• Share market insights, industry trends, and network value propositions with clients while serving as an escalation point for issue resolution.
• Generate, review, and analyze business review data to identify performance trends, client opportunities, and areas for improvement.
• Support merchants in improving authorization rates by identifying issues, coordinating solutions, and monitoring outcomes.
• Submit and manage project requests to support completion within defined service level agreements (SLAs).
• Partner with processor relations teams to manage transaction volumes, monitor issues, and support timely resolution.

Relationship Manager

Business Operations

• Support Network and Payment Operations by leading strategic and operational initiatives
• Work closely with Product, Data, Technology, Legal, Finance, Risk, and Audit partners
• Lead cross-functional initiatives related to interchange fee legislation
• Develop playbooks, readiness plans, process documentation, and training materials
• Analyze financial and operational data to improve performance visibility
• Execute and validate interchange fee calculations and reconciliation activities
• Strengthen controls, maintain audit-ready documentation, and support remediation activities
• Standardize operational processes and reporting practices
• Prepare progress updates, risk assessments, and operational outcomes for stakeholders and executive leadership

Business Operations Analyst

• Serve as the primary service contact for assigned national and large clients, managing day-to-day operational inquiries, service requests, and escalations
• Lead client service delivery activities for strategic initiatives, maintenance projects, platform updates, regulatory changes, and system enhancements
• Conduct recurring service calls, operational reviews, and business reviews to track key performance indicators, review open items, and identify improvement opportunities
• Maintain accurate client documentation, including architecture, processing environment, product configurations, custom processes, and interaction history in designated systems and tools
• Partner with internal teams, sales partners, and external vendors to coordinate issue resolution, support implementations, and identify referral opportunities for additional products and services
• Monitor service metrics and client satisfaction results, escalate trends and risks, and support continuous improvement initiatives that strengthen service quality and operational efficiency
• Support incident response activities, including on-call service needs outside standard business hours as required

Processor Relations Manager

Support Engineer

• Partner with business development and relationship management teams to support client needs and contribute to growth across debit network programs
• Perform interchange analysis, billing research, and account-level reviews to identify issues, recommend actions, and support client decision-making
• Generate and analyze recurring business review data, service metrics, and competitive network insights to measure performance and inform account strategies
• Support issuers and merchants with analysis and recommendations to improve debit payment authorization rates
• Submit, track, and manage project requests to help ensure completion within defined service level agreements
• Coordinate with internal teams across operations, product, finance, and client support to resolve issues and advance client initiatives
• Maintain accurate records, reporting, and documentation using customer relationship management tools and standard business applications

Sales Support Analyst

• Develop and execute business development strategies for assigned clients, prospects, or market segments to drive revenue growth and expand strategic relationships
• Build and maintain executive-level relationships with clients, prospects, and internal stakeholders to identify business needs, align solutions, and support long-term partnership goals
• Lead the sales cycle for complex opportunities, including discovery, solution positioning, proposal development, negotiations, and contract execution
• Partner with product, implementation, operations, and support teams to coordinate client onboarding, solution expansion, and issue resolution throughout the relationship lifecycle
• Monitor market activity, client performance, and competitive trends to identify new opportunities, manage risks, and inform growth strategies
• Prepare and deliver business reviews, pipeline updates, opportunity forecasts, and relationship plans for leadership and key stakeholders
• Support cross-functional initiatives that improve client experience, increase retention, and strengthen commercial outcomes

Director of Business Development, Relationship Manager

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by levering deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.
• Travel within the Fresno, CA area, collaborating with Restaurant Depot Locations to introduce Clover to restaurant owners.

Outside Sales Representative

• Manage a Professional Services portfolio from project intake through scheduling by establishing timelines, monitoring due dates, and tracking cost, revenue, and key performance indicators.
• Review contracts, amendments, statements of work, and related client documentation to assess delivery feasibility, implementation dependencies, and operational requirements.
• Analyze project costs, projected revenue, business metrics, and portfolio data to support planning, prioritization, and business decision-making.
• Coordinate with implementation, sales, client support, development, product management, account management, and service management teams to align project readiness and delivery expectations.
• Execute defined operational procedures using tools such as Clarity, SharePoint, ServicePoint, eCRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, and Power BI or similar reporting tools.
• Identify process gaps and recommend improvements that strengthen intake, scheduling, reporting, portfolio management, and process automation.
• Communicate project status, risks, dependencies, and recommendations to stakeholders, including senior leaders, through written updates, reporting, and structured discussions.
• Support project scoping and business case activities through handoff to the Project Management team by organizing schedules, clarifying requirements, and driving timely follow-through.

Senior Business Operations Analyst

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely
• Educate clients on Fiserv happenings and our impact on their organization
• Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value and satisfaction
• Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects
• Coordinate team education on Digital Channels and Electronic Payments products as needed
• Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues
• Support client visits and conferences and ensure billing accuracy