Fiserv

Consultant

• Serve as the primary liaison between business teams, integration developers, architects, QA, and external vendors
• Facilitate workshops, design sessions, and backlog grooming related to integration initiatives
• Communicate complex technical integration concepts in clear business terms and vice versa
• Partner with business stakeholders to understand end‑to‑end business processes and integration needs across multiple systems
• Elicit, analyze, and document functional and non‑functional requirements for system integrations, APIs, and middleware solutions
• Define integration use cases, data flows, message formats, validation rules, and exception handling
• Ensure requirements align with enterprise integration standards, architectural principles, and security guidelines
• Collaborate with integration architects and developers on solutions using middleware platforms (e.g., iPaaS, ESB, message brokers)
• Define REST API requirements including endpoints, payloads, error handling, authentication, and performance expectations
• Support API lifecycle activities such as versioning, backwards compatibility, and deprecation strategies
• Participate in API and integration design reviews to ensure business requirements are fully met
• Support agile or hybrid delivery teams by maintaining user stories, acceptance criteria, and integration test scenarios
• Assist with integration testing, data validation, and defect triage
• Support deployment readiness, post‑implementation validation, and continuous improvement efforts

Integration Consultant

SDET

• Design, develop, and execute automated test scripts for functional, regression, integration, and performance testing.
• Build, maintain, and improve test automation frameworks and reusable tools.
• Partner with business, product, and engineering teams to define test scope and gather requirements.
• Perform testing activities including planning, test case design, scripting, execution, and defect reporting.
• Analyze test results, document defects, and communicate quality status using tools such as Jira.

Senior Quality Assurance Engineer – Test Automation

Director

• Together with Executive Leadership, create growth strategies and opportunities, within a specified practice area.
• Build and nurture long-term client relationships, understanding their business needs and challenges.
• Identify opportunities to expand services and solutions within assigned accounts to increase revenue.
• Collaborate with sales teams to craft tailored proposals and presentations that align with client objectives.
• Serve as the primary point of contact and information resource to clients.
• Retain customers through proactive contacts, thorough follow-up on outstanding issues, and professional contract negotiations.
• Oversee the delivery of services as outlined in contracts, ensuring high-quality execution and adherence to agreed timelines.
• Act as the primary escalation point for clients, addressing and resolving issues promptly to maintain client satisfaction.
• Monitor project performance and service delivery metrics, providing regular status updates to stakeholders.
• Ensure compliance with all contractual obligations, including reporting and deliverables.
• Lead project initiation processes, including assisting with scope definition, stakeholder alignment, and resource planning when requested.
• Serve as the primary point of contact for clients during the kickoff phase, ensuring clear communication and expectation setting.
• Develop engagement plans, timelines, and milestones to guide successful project execution.
• Facilitate regular engagement team meetings to ensure alignment on milestones, challenges, and progress.
• Provide resource guidance, around the engagement, as needed.
• Coordinate cross-functional teams, including sales, operations, and technical staff, to deliver seamless client experiences.
• Communicate to Resource Management and Human Resources any professional or personal growth opportunities identified within each engagement.
• Act as a mentor to guide team members in professional growth, if requested.

Engagement Director

QA Automation Engineer

• Develop Infrastructure-as-Code (IaC) templates and scripts using industry-standard tools
• Leverage IaC practices to automate the provisioning, configuration, and management of infrastructure resources
• Collaborate effectively with cross-functional teams
• Create comprehensive documentation, including architectural diagrams, technical specifications, and guidelines
• Collaborate with stakeholders to understand business requirements and design infrastructure solutions

IaC Automation Engineer

Accounts Receivable

• Senior Accounts Receivables -Merchant-B2B Collector
• Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.
• We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.
• If you want to make an impact on a global scale, come make a difference at Fiserv.

Senior Accounts Receivables – Merchant – B2B Collector

Full-stack Engineer

• Architect, build, and deploy high-performance e-commerce storefronts, secure checkout flows, and omni-channel merchant integrations
• Develop responsive, SEO-friendly, and accessible user interfaces using React.js and Next.js, optimizing for Core Web Vitals and seamless user experiences
• Design and implement highly available, secure microservices using Java, Spring Boot, and Hibernate
• Model complex commerce data using MongoDB and MySQL
• Build resilient systems capable of supporting multi-region scalability, localization, and regional compliance
• Actively utilize AI-assisted developer tools to accelerate coding velocity
• Lead code reviews, define architectural standards, and mentor mid-level/junior engineers

Senior Full Stack Engineer

Business Analyst

• Create AI Agents leveraging Azure’s Semantic Kernel framework.
• Work with data scientists to define use cases for NLP and classification models.
• Support model evaluation, deployment, and performance tracking.
• Analyze unstructured data (e.g., text, logs) to extract insights using AI tools and collaborate with data engineering teams to define and validate data pipelines on Azure and Snowflake.
• Work with internal and external business stakeholders to gather business requirements and translate them into functional and technical specifications and communicate insights and recommendations to both technical and non-technical audiences.
• Translate business requirements into scalable cloud-based solutions and identify opportunities for automation and process optimization using AI and cloud tools.
• Produce detailed and insightful reports using SQL, Data Mart, Splunk, and other reporting tools and ensure the integration and functionality of applications within Fiserv’s ecosystem.
• Continuously improve and refine development processes to enhance application performance and user experience and maintain comprehensive documentation of application development and updates, including but not limited to call flows, business rules, and system interactions.
• Perform rigorous testing and debugging to ensure applications meet Fiserv’s high-quality standards.

AI and Cloud Business Analyst – IVR Application

Account Executive

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely
• Educate clients on Fiserv happenings and our impact on their organization
• Create an easy environment for clients to interact with and communicate with you and Fiserv
• Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction
• Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects
• Coordinate team education on Digital Channels and Electronic Payments products as needed
• Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues
• Support client visits and conferences and ensure billing accuracy

Account Executive, Cards

Security Engineer

• Develop and maintain the enterprise IAM reference architecture aligned to Zero Trust, NIST and cloud security frameworks
• Design end-to-end IAM solutions that support Single Sign-on (SSO), Multi-factor Authentications (MFA), Identity Federation (e,g., SAML, OIDC), and Role-Based Access Control (RBAC)
• Architect identity lifecycle process across workforce, customer, and third-party identities (joiner/mover/leaver)
• Define enterprise IAM roadmap, incorporating AI capabilities and automation and ensure alignment with broader cybersecurity, IT, and business strategies
• Support the development of IAM standards, patterns, and guardrails for secure access across applications, APIs, cloud platforms, and infrastructure
• Collaborate with teams to leverage AI and machine learning to improve access risk detection, behavioral analytics, and anomaly detection
• Collaborate with data science and AI governance teams to define policies around ethical AI use in IAM processes

Cybersecurity IAM Architect

Solutions Engineer

• Design, build, deploy, and maintain production AI agents that automate enterprise workflows and augment employee productivity
• Serve as the hands-on expert for Anthropic’s Claude platform, Microsoft 365 Copilot, Copilot Studio, and the broader Microsoft agent ecosystem
• Build custom agents, connectors, and extensions that integrate with Microsoft Graph, SharePoint, Teams, Outlook, and line-of-business systems
• Design multi-step agent architectures: tool use, retrieval (RAG), memory, orchestration across multiple models and systems, human-in-the-loop checkpoints, and graceful failure modes
• Build and maintain the evaluation harnesses that tell us whether an agent is actually working
• Partner with security, compliance, legal, and model risk management to make sure every agent we ship meets company standards for data handling, auditability, access control, and responsible AI use
• Set the technical patterns that let other engineers across Fiserv build on what you've built instead of starting from zero
• Evaluate new models, frameworks, and platform releases as they land and make clear, opinionated recommendations about what we should adopt, what we should ignore, and why

Senior AI Solutions Engineer

• Travel across the greater area, partnering with Financial Institutions to bring Clover’s solutions to merchants.
• Proactively generate leads and expand your portfolio in a B2B environment.
• Act as a strategic advisor to merchants, tailoring solutions for their growth.
• Maintain the highest ethical standards and foster authentic connections.

Sales Representative

• Facilitate cross-functional collaboration among business teams, project managers, development teams, quality assurance teams, clients, and payment schemes
• Gather, document, and translate business requirements into actionable development tasks
• Develop use cases, user stories, functional specifications, and requirement documents for developers
• Validate test results against original requirements
• Provide post-implementation support and assist with backlog management
• Use Postman and API knowledge to support analysis

Technical Business Analyst

• Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face to face conversations to identify their needs and offer tailored solutions.
• Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of Clover and BentoBox solutions for streamlining operations and boosting revenue.
• Drive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
• Install Clover systems at Client locations and provide hands-on training to ensure smooth integration and optimal use.
• Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Outside Sales Representative, Bilingual Mandarin

• Implement and tune runtime controls (e.g., behavioral detection, anomaly and abuse prevention, bot defense, schema enforcement, mTLS/OAuth validation, rate limiting, and threat response) across API gateways, service mesh, and edge layers.
• Partner with engineering teams to define and promote secure API patterns (authentication/authorization, input validation, error handling, pagination, idempotency, versioning, and least-privilege access).
• Build automation that embeds API security into CI/CD (policy-as-code, automated checks against Open API specs, secrets scanning, SAST/DAST/API testing, and runtime-to-ticket workflows).
• Develop dashboards and analytics using API telemetry and security findings to measure risk, adoption, control effectiveness, and program outcomes.
• Help define governance for API inventories, ownership, classification, security requirements, exception handling, and control validation.
• Work with product and platform teams to integrate security requirements into backlog planning, threat modeling, design reviews, testing, release readiness, and incident response.
• Map controls and program outcomes to relevant industry frameworks and expectations (e.g., NIST, ISO 27001, PCI DSS, FAPI, and OWASP guidance).

API Security Engineer

• Travel across the greater area, partnering with Financial Institutions
• Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment
• Act as a strategic advisor to merchants, tailoring solutions that help them grow
• Foster authentic connections and maintain the highest ethical standards.