Account General Manager

Gainwell Technologies

Account General Manager handling operations, client relationships, and financial quality for a large-scale healthcare contract at Gainwell. Leading the delivery and innovation agenda with a focus on government and private sector healthcare.

Posted 6/22/2026full-timeAny City • Texas • 🇺🇸 United StatesSeniorLead💰 $129,200 - $184,500 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

account managementbusiness operations managementfinancial managementproject managementquality assurancerisk managementcost reportingbudget compliancesales managementhealthcare contract management

Soft Skills

client relationship managementleadershipmentoringcommunicationinnovationproblem-solvingstrategic thinkingteam collaborationclient engagementoutcome ownership

Certifications & Qualifications

Bachelor’s degreeMaster's degree (preferred)

Industry Keywords

MedicaidMedicaregovernment contractsprivate sector healthcarematrixed environmentSLAsecurity remediationoutage managementresource oversightprofit and loss

About the role

Key responsibilities & impact

Cultivate client relationships and be the voice of Gainwell as a trusted advisor and thought leader
Manage the operations of your account, including SLAs, security remediation, outage management, resource oversight, staffing, project health, implementations, and quality assurance
Understand the data and own the outcomes for your client
Develop a client-centered innovation agenda to proactively engage with the client on their business needs and goals
Harness Gainwell's innovative spirit to meet and exceed contractual commitments
Guide and mentor the delivery and operations team for your account
Manage the financial quality of the account

Requirements

What you’ll need

Bachelor’s degree in Healthcare Administration, Business Administration/Management, Finance, a clinical specialty or equivalent (preference for Master's degree)
10-12 years’ experience in account leadership roles such as sales, delivery or business management
Experience in business operations management
Minimum of ten (10) years’ experience managing large-scale government or private sector healthcare contracts valued at twenty (20) million dollars or more
Knowledge of Medicaid/Medicare regulations/standards, cost reporting, profit and loss, and budget compliance
Experience working in a matrixed environment
P & L, sales and risk management skills

Benefits

Comp & perks

comprehensive health benefits
flexible vacation policy
401(k) employer match
educational assistance
leadership and technical development academies