Operations Analyst

Gainwell Technologies

Operations Analyst tracking operational projects across multiple business units for a healthcare company. Conducting data analysis and collaborating with teams to resolve operational issues in a remote setting.

Posted 7/7/2026full-timeRemote • Maine • 🇺🇸 United StatesMid-LevelSenior💰 $43,800 - $62,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational project monitoring, data analysis, and process improvement within business service delivery, particularly in Medicaid or health insurance environments. Proficient in maintaining confidentiality and adhering to security policies while collaborating with cross-functional teams.

Highest-signal resume keywords

Business Process Service DeliveryData AnalysisOperational Project MonitoringMicrosoft Office SuiteMedicaid Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisAuditingReportingProcess ImprovementOperational Compliance

Soft Skills

CollaborationProblem-SolvingCommunication

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft Teams

Industry Keywords

Health InsuranceOutsourcing EnvironmentContractual Requirements

About the role

Key responsibilities & impact

Monitors and tracks operational projects across multiple business units to ensure timely completion and compliance with contractual requirements.
Conducts data analysis, auditing, and reporting to identify trends, maintain accuracy, and provide actionable insights for leadership and clients.
Collaborates with cross-functional teams and clients to research and resolve operational issues, implement process improvements, and support the development of standard operating procedures.
Maintains confidentiality of sensitive information, adheres to security policies, and demonstrates expertise across a variety of operational processes.

Requirements

What you’ll need

High school diploma or G.E.D. required
Three or more years of experience in business process service delivery, preferably within an outsourcing environment
Experience working in Medicaid or other health insurance environments
Strong proficiency with personal computers and business software applications, including Microsoft Word, Excel, PowerPoint, Outlook, and Teams

Benefits

Comp & perks

flexible vacation policy
401(k) employer match
comprehensive health benefits
educational assistance
leadership and technical development academies