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Director, Transformation – Testing & Quality Services
Gainwell TechnologiesTransformation Director leading end-to-end transformation strategy across Testing Services at Gainwell Technologies. Driving measurable improvements in quality, efficiency, and delivery performance alongside delivery teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and executing enterprise transformation strategies, with a strong focus on testing lifecycle management, change adoption, and continuous improvement in multi-vendor environments. Proven ability to lead large-scale transformation programs and provide executive-level updates on progress and risks.
Highest-signal resume keywords
Enterprise Transformation StrategyTesting Lifecycle ManagementChange ManagementHealthcare ExperienceALM Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality EngineeringProcess DefinitionAutomationTransformation MetricsRisk ManagementProgram ExecutionContinuous ImprovementDelivery ModelsTMMi ModelRACI-Based Delivery
Soft Skills
LeadershipCommunicationCollaborationProblem-SolvingStakeholder Management
Tools & Technologies
ALM ToolsTesting ToolsProject Management SoftwareCollaboration PlatformsReporting Tools
Industry Keywords
HealthcareMedicaid ProgramsTransformation StrategyQuality StandardsService Commitments
About the role
Key responsibilities & impact- Define and own the enterprise transformation strategy, roadmap, milestones, and success criteria across Testing Services
- Establish transformation priorities aligned to business objectives, service commitments, and continuous improvement goals
- Define and implement transformation communication and change adoption strategy across delivery organizations
- Define and implement transformation success metrics (e.g., process definition and implementations, quality, productivity)
- Ensure execution aligns with approved transformation plans, timelines, and quality standards
- Monitor execution progress, risks, and dependencies across multiple programs, ensuring timely resolution and escalation as needed
- Provide executive-level updates on transformation progress, risks, and outcomes
- Serve as the primary escalation point for transformation-related risks, issues, and dependencies
Requirements
What you’ll need- 15+ years of experience in testing, quality engineering, technology delivery
- delivering at least 2 large-scale transformation programs
- 5+ years in Healthcare with Medicaid programs is preferred
- Proven experience defining and governing enterprise transformation strategy
- Strong understanding of testing lifecycle (STLC), process definitions, automation
- ALM tools, TMMi Model and operating model transformation
- Experience working in multi-vendor environments with clearly defined RACI-based delivery models
- Demonstrated leadership in driving change management, adoption, and continuous improvement
Benefits
Comp & perks- generous, flexible vacation policy
- educational assistance
- comprehensive health benefits
- 401(k) employer match
- leadership and technical development academies