Senior Program Director

Gainwell Technologies

Senior Program Director overseeing complex healthcare programs with a focus on business growth. Collaborating across teams to improve healthcare outcomes for government and commercial clients.

Posted 7/11/2026full-timeAlbany • New York • 🇺🇸 United StatesSenior💰 $170,000 - $215,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex healthcare programs, client relationships, and financial performance while leading cross-functional teams to achieve operational excellence and business growth. Proficient in project management methodologies and frameworks, ensuring successful program execution and client satisfaction.

Highest-signal resume keywords

Project Management Professional (PMP)Medicaid Enterprise Certification Toolkit (MECT)Medicaid Information Technology Architecture (MITA)Lean and Six Sigma MethodologiesClient Account Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementFinancial Performance ManagementStrategic PlanningOperational ExcellenceChange ManagementGovernance FrameworksProcess ImprovementScope ManagementBudget ManagementCross-Functional Team Leadership

Soft Skills

Relationship BuildingCommunicationCollaborationLeadershipAdvisory Skills

Certifications & Qualifications

Project Management Professional (PMP)

Industry Keywords

Healthcare AdministrationMedicareMedicaidAccount StrategiesClient SuccessBusiness GrowthRFP ResponsesProgram ExecutionStakeholder EngagementAccountability Measures

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead strategic client relationships and serve as the executive point of contact for complex healthcare programs
Develop long-term account strategies focused on client success, operational excellence, and business growth
Manage the overall financial performance (P&L), budgets, revenue expectations, and profitability of assigned accounts
Build and maintain executive-level relationships while serving as a trusted advisor to clients and stakeholders
Lead large, cross-functional teams in delivering complex programs aligned with organizational goals
Establish governance frameworks, meeting cadences, and accountability measures to ensure successful program execution
Collaborate with clients to establish project management processes, monitor deliverables, and communicate progress
Drive innovation through new technologies, process improvements, and operational best practices
Lead procurement efforts, support RFP responses, and identify opportunities to expand services
Manage change requests and ensure effective scope management throughout the project lifecycle
Present strategic recommendations and program updates to executive leadership, clients, legislators, and other key stakeholders
Partner across the organization to ensure contractual commitments, revenue objectives, and client expectations are consistently achieved
Maintain expertise in Medicaid Enterprise Certification Toolkit (MECT), Medicaid Information Technology Architecture (MITA), and outcomes-based certification methodologies
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in Healthcare Administration, Business Administration, or a related field
Master's degree preferred
Project Management Professional (PMP) certification required (must be obtained within 90 days of hire)
5-10+ years of experience managing large client accounts
5+ years of project management experience
5+ years of direct people leadership experience
2+ years of Medicare and/or Medicaid experience
Advanced knowledge of project management methodologies, tools, and best practices, including Lean and Six Sigma

Benefits

Comp & perks

Flexible vacation policy
Educational assistance
Comprehensive health benefits
401(k) employer match
Leadership and technical development academies