Business Analyst

Genzeon

Business Analyst conducting detailed healthcare process analysis and documentation. Collaborating with clients to optimize claims and revenue cycle workflows remotely.

Posted 7/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process analysis and documentation within healthcare workflows, focusing on claims processing and revenue cycle management. Proficient in utilizing Process Mining and Task Mining tools to identify automation opportunities and optimize operational efficiencies.

Highest-signal resume keywords

Process AnalysisHealthcare OperationsUiPath Process MiningRPA PlatformsProcess Improvement Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingClaims Processing WorkflowsRevenue Cycle ManagementAutomation ConceptsData Flow DiagramsROI CalculationsWorkflow DiscoveryLean MethodologySix SigmaClaims Lifecycle

Soft Skills

Analytical SkillsCommunication Skills

Tools & Technologies

UiPathTask MiningProcess Mining

Industry Keywords

Healthcare WorkflowsClaims AdjudicationPrior AuthorizationEDI 837EDI 835HIPAA

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Conduct detailed process analysis and documentation of healthcare workflows, including claims adjudication, prior authorization, and revenue cycle processes
Collaborate with healthcare clients to gather requirements and understand pain points across clinical, administrative, and claims operations
Create process maps, data flow diagrams, and detailed documentation using Task Mining and Process Mining insights to validate as-is workflows
Identify and quantify automation opportunities with clear ROI calculations, leveraging Process Mining to surface bottlenecks and inefficiencies in claims and operational workflows
Use Task Mining to capture and analyze user interaction patterns, accelerating process discovery and documentation
Work closely with RPA developers to translate business requirements into technical specifications
Develop business cases and value propositions for automation initiatives, including claims processing automation and end-to-end revenue cycle optimization
Guide process standardization and optimization efforts across claims intake, validation, adjudication, and denial management workflows
Support implementation and change management activities

Requirements

What you’ll need

6+ years of experience in process/business analysis (healthcare preferred), with exposure to claims processing workflows
Strong understanding of healthcare operations including claims lifecycle, payer-provider interactions, and revenue cycle management
Hands-on experience with UiPath Process Mining and Task Mining tools for workflow discovery and analysis
Experience with process mapping tools and methodologies
Excellent analytical and communication skills
Knowledge of RPA platforms (UiPath preferred) and automation concepts
Background in process improvement methodologies (Lean, Six Sigma)
Familiarity with healthcare claims standards (EDI 837/835, HIPAA) is a plus

Benefits

Comp & perks

Nice to Have — (entry ticket; no nice-to-have tier)
Experience with healthcare order documents specifically
Prior automation of Carelon / Availity or comparable payer portals
Hands-on Quanum experience
Prior auth, eligibility, claims, or RCM background
Prior POD / pooled-delivery experience
UiPath certification
Portfolio or recorded agentic demo