Information Developer – Support Communications

Hewlett Packard Enterprise

Information Developer creating technical content for HPE's product offerings. Collaborating with cross-functional teams to develop clear and concise documentation for various audiences.

Posted 6/18/2026full-timeBengaluru • 🇮🇳 IndiaMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HPE productsHPE Storage platformsProLiant serversBlade ServersNetworking productsConverged System platformsHPE AI systemsAlletra Storage MPGreenLake for Block StorageMSA Storage

Soft Skills

interpersonal skillsoral communicationwritten communicationmulti-taskingorganizational skillsprioritizationleadershipmentoringguidanceproject management

Tools & Technologies

HP Product BulletinsHP intranet librariesHPE Writing StandardsHPE document development life cycleChatHPECopilot

Certifications & Qualifications

Bachelor's degree in Computer ScienceMaster's degree in Computer ScienceBachelor's degree in Information SystemsMaster's degree in Information Systems

Industry Keywords

cross-functional collaborationcontent requirementstechnical information researchlogical content flowcommunication projectsSubject Matter ExpertsHPE Business UnitsEngineeringMarketingSupply Chain

About the role

Key responsibilities & impact

Collaborate with cross-functional subject matter experts in Engineering, Manufacturing, Marketing, Test, Supply Chain, etc. to gather content requirements.
Apply developed knowledge of HPE products (e.g., ProLiant servers/Blade Servers, Storage platforms, Networking products, Converged System platforms, etc.)
Research technical information for various topics in HP Product Bulletins, HP intranet libraries and on the web.
Explain technical ideas in simple language.
Ensure adherence to HPE Writing Standards.
Ensure content flows in a logical, easy-to-read sequence.
Follow the established HPE document development life cycle.
Excellent interpersonal, oral, and written communication skills.
Ability to multi-task, organize, and prioritize.
Lead and provide guidance and mentoring to less-experienced team members.
Lead a project team in the design, development and delivery of communications for a well-defined project.
Manage moderately complex communication projects by engaging multiple Subject Matter Experts across HPE Business Units and/or Engineering, Marketing, Test, Manufacturing, Supply Chain, etc. for development of deliverables.

Requirements

What you’ll need

Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
Typically 4+ years experience
Technical knowledge of HPE Storage platforms (e.g., Alletra Storage MP, GreenLake for Block Storage, MSA Storage, XP Storage, Primera Storage, StoreOnce, StoreEver, Storage Switches, Simplivity, etc.)
Demonstrate use of HPE AI systems (i.e., Copilot, ChatHPE, etc.)

Benefits

Comp & perks

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion