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Switching Engineer – TAC
Hewlett Packard EnterpriseL1 TAC Engineer providing first-level technical support for HPE Aruba enterprise solutions. Focus on troubleshooting, issue isolation, and escalation for effective customer service.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support for HPE Aruba enterprise switching solutions, with a strong focus on troubleshooting, issue isolation, and configuration validation. Possesses a solid foundation in networking fundamentals and switching technologies essential for effective customer support.
Highest-signal resume keywords
Technical SupportTroubleshootingAruba AOS-CX CLINetworking FundamentalsCase Triage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TCP/IPOSI ModelSubnettingIP AddressingAruba AOS-S CLI
Tools & Technologies
HPE Aruba Switching Solutions
Industry Keywords
Network OperationsNOCTAC SupportField Networking
Tech Stack
Tools & technologiesSwitchingTCP/IP
About the role
Key responsibilities & impact- Serve as the first line of technical support for customers using HPE Aruba enterprise switching solutions
- Focus on initial troubleshooting, issue isolation, basic configuration validation, and case triage for Aruba AOS-CX and AOS-S platforms
- Ensure accurate problem identification, SLA adherence, and smooth escalation to L2/L3 teams
Requirements
What you’ll need- Bachelor’s degree in Computer Science, IT, Networking, or related field
- 2 - 4+ years of experience in Network operations, NOC, TAC support or Field networking
- Networking Fundamentals: TCP/IP, OSI Model, Subnetting & IP addressing
- Switching Fundamentals: Aruba AOS-CX & AOS-S CLI
Benefits
Comp & perks- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion