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Key Account Specialist
iNova PharmaceuticalsSales professional managing regional sales and operational goals for iNova. Building relationships with key store personnel and improving branch-level sales growth.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving sales performance and operational efficiency within branch operations, with a strong focus on inventory management, sales growth strategies, and effective communication across teams. Proficient in analyzing data to inform decision-making and enhance product availability and merchandising standards.
Highest-signal resume keywords
Sales Performance ManagementBranch Operations ExpertiseInventory ManagementData Analysis and ReportingRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Growth StrategiesInventory Movement AnalysisKPI MonitoringMerchandising ExecutionOrder ManagementField Sales ExecutionRetail ExecutionAnalytical SkillsCompliance MonitoringOperational Efficiency Solutions
Soft Skills
Effective CommunicationProactive Problem SolvingStrong OwnershipOrganizational SkillsCollaboration
Industry Keywords
PharmacyHealthcareFMCGConsumer HealthBranch AnalystsStore PersonnelTransfer SalesPromotional CompliancePlanogramsFEFO Management
About the role
Key responsibilities & impact- Drive Sales Performance
- Achieve monthly MST sales transfers target for his/her region
- Give proactive order suggestions, and analysis of transfer data to identify growth opportunities, especially for MSA and priority brands/skus
- Foster strong business relationships with Branch Analysts and key store personnel to support sales and operational goals
- T2T engagement during new store openings and able to lead cross functional collaboration to execute OBLs
- Coordinate closely with merchandising team to ensure timely inventory replenishment, optimal stock levels, and effective merchandising standards that maximize product visibility and minimize stockouts
- Execute, Measure and Analyze rented spaces across his/her region, negotiate and recommend changes if needed
- Conduct regular store visits and audits to ensure compliance with brand standards, planograms, and rented space agreements
- Monitor product freshness and implement FEFO to proactively manage returns
- Identify and implement strategic solutions for operational efficiency and sales growth across assigned branches.
- Lead district meetings externally and present in internal Mercury monthly meetings to review business opportunities, gather insights, and define action steps for mutual growth.
Requirements
What you’ll need- Minimum 5 years experience in branch operations, field sales, key account support, or retail execution, preferably in pharmacy, healthcare, FMCG, or consumer health.
- Good understanding of Mercury Drug branch operations, including selling, ordering behavior, inventory movement, store execution, and analyst coordination.
- Ability to drive branch-level sales growth by improving product availability, supporting transfer sales, and executing agreed commercial priorities.
- Skilled in managing a certain territory and coverage through regular store visits, issue resolution, and disciplined follow-through.
- Capable of monitoring KPIs such as sales achievement, distribution, stock availability, promo compliance, merchandising execution, call coverage, and branch engagement.
- Analytical and data-driven, with the ability to turn sales trends, inventory gaps, and execution reports into clear action plans.
- Strong relationship-building and coordination skills across branch teams, analysts, area teams, and internal partners such as SKAM, sales operations, supply chain, and trade marketing.
- Highly organized, proactive, and accountable, with strong ownership of action plans, execution gaps, and assigned deliverables.
- Effective communicator with the ability to provide clear updates, performance summaries, recommendations, and feedback.
Benefits
Comp & perks- Willing to travel extensively across South Luzon for branch visits, business reviews, coordination meetings, and execution checks.