Accounts Receivable Collections Specialist

Inovalon

Accounts Receivable Collections Specialist supporting accounts receivable activity for Inovalon. Responsible for contacting customers, managing collections, and advocating for client concerns.

Posted 7/9/2026full-timeRemote • Florida, Maryland, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and collections skills, with the ability to manage accounts and advocate for customer needs effectively. Proficient in maintaining collection plans and providing insights to senior leadership.

Highest-signal resume keywords

Customer Service ExperienceCollections ExperienceCall Center ExperienceAssociate's Degree in AccountingPayment Arrangement Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Communication SkillsAdvocacy Skills

Industry Keywords

Payment CollectionAccount ManagementCustomer AdvocacyBalance OverviewCross-Department Collaboration

About the role

Key responsibilities & impact

Contact customers via phone or email in portfolio to secure payment.
Maintain collection plan tasks daily to manage past due accounts.
Follow up on payment arrangements and settlements
Provide overview of customer balances to senior leadership and recommendation of next steps.
Advocate customer needs/issues cross-departmentally.

Requirements

What you’ll need

Associate’s Degree (A.A.) in accounting, finance or business administration or equivalent experience
Less than 1 Year of customer service experience
Less than 1 Year of call center experience
Less than 1 Year of collections experience

Benefits

Comp & perks

health insurance
life insurance
company-paid disability
401k
18+ days of paid time off