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Intact Insurance Specialty Solutions

Underwriting Support Supervisor – Medical Technology

Intact Insurance Specialty Solutions

Underwriting Support Supervisor managing day-to-day underwriting support staff functions in the Medical Technology team. Ensuring productivity and quality in support of Underwriters while remote or based in California.

Posted 6/30/2026full-timeAnaheim • California • 🇺🇸 United StatesMid-LevelSenior💰 $71,000 - $100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supervising underwriting support staff, ensuring productivity and quality of transactions while implementing standardized procedures and quality control measures. Proficient in monitoring workflows and resolving underwriting transaction issues across multiple systems.

Highest-signal resume keywords
Underwriting Support ExperienceSupervisory ExperienceQuality Control ProceduresWorkflow DevelopmentBachelor's Degree

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Underwriting GuidelinesProcessing ProceduresTransaction MonitoringError AnalysisAudit Reporting
Soft Skills
Team ManagementProblem SolvingCommunication
Industry Keywords
Productivity GoalsCustomer InquiriesBilling QuestionsStandardized ProcessingWorkload Assignment

About the role

Key responsibilities & impact
  • Supervises the day-to-day management of qualified underwriting support staff
  • Determines day-to-day priorities and assigns workload to staff
  • Monitors work progress and reassigns work and personnel as required
  • Ensures service levels are achieved by continuous monitoring of available staff and transaction volumes
  • Responsible for ensuring goals for productivity, quality of transactions and customer inquiries are met
  • Supervises day to day underwriting support staff functions
  • Resolves processing and billing questions on underwriting transactions within multiple systems
  • Develops and implements standardized processing procedures
  • Creates and implements quality control procedures and monitors adherence to Underwriting guidelines through audits and reports
  • Reviews work on processing system for accuracy and completeness
  • Identifies trends and develops plans for eliminating causes of recurring errors
  • Works with Underwriters to develop, implement, and assess effectiveness of workflow and associated procedures

Requirements

What you’ll need
  • Bachelor’s degree or equivalent business experience is required
  • 2+ year’s experience in an Underwriting Support
  • 1-2 years supervisory experience preferred

Benefits

Comp & perks
  • Comprehensive medical, dental and vision insurance with no waiting period
  • Competitive paid time off programs
  • 401(k) savings and annual contributions of up to 12% of annual salary
  • Mental health support programs
  • Life and disability insurance
  • Paid parental leave
  • A variety of additional voluntary benefits