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Senior Engagement Manager – Intapp Software Implementations
IntappSenior Engagement Manager leading complex, high-value implementations at Intapp for legal and financial sectors. Responsible for client relations, project management, and delivery excellence.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading enterprise cloud software implementations, managing complex client engagements, and delivering high-quality results while maintaining strong client relationships. Proficient in project management practices, with a focus on budget, scope, and timeline accountability across diverse teams.
Highest-signal resume keywords
Enterprise Cloud Software DeliveryProject Management PracticesClient Relationship ManagementAnalytical And Problem-Solving SkillsPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SaaS Implementation PatternsComplex IntegrationsProject Performance TrackingChange Order ManagementScope Adjustment
Soft Skills
Attention To DetailConflict ResolutionInfluencing Without AuthorityCommunication SkillsMultitasking Skills
Tools & Technologies
MS Office ToolsetIntapp Product Portfolio
Certifications & Qualifications
PMPAgile Certification
Industry Keywords
Legal ServicesFinancial ServicesProfessional ServicesRisk ManagementCompliance
Tech Stack
Tools & technologiesCloudPMP
About the role
Key responsibilities & impact- Lead delivery of complex, high-value enterprise client implementations, managing engagements across multiple clients concurrently.
- Full accountability for budget, timelines, scope, and quality commitments on each.
- Coordinate and lead internal resources, third-party vendors, and partner organizations across complex global delivery models.
- Define deliverables, roles, and responsibilities across project teams and provide coaching and guidance to Engagement Managers.
- Track and analyze project scope, schedule, and financial performance across engagements.
- Exercise independent judgment on commercial decisions including change orders and scope adjustments.
- Navigate escalations and complex client situations with executive-level stakeholders.
- Build and maintain trusted advisor relationships with client executive stakeholders.
- Champion Intapp’s delivery methodology and data quality standards.
Requirements
What you’ll need- 8+ years’ proven experience in a Project Manager or Engagement Manager role delivering enterprise cloud software implementations.
- At least 3 years managing high-complexity, high-value engagements in the legal, financial, or professional services sectors.
- Deep understanding of enterprise cloud software delivery, SaaS implementation patterns, and complex integrations.
- Ability to advise clients and internal teams on delivery approach and architecture tradeoffs.
- Demonstrated ability to lead and influence without direct authority across large, distributed, matrixed teams.
- Bachelor’s Degree.
- Strong attention to detail with analytical and problem-solving skills.
- Ability to work well with large and diverse virtual matrixed teams.
- Ability to work under pressure and diffuse conflict without confrontation.
- Experience with project management practices and tools to create, manage, and track project performance.
- Excellent client-facing and internal communication skills.
- Excellent written and verbal communication skills.
- Solid organizational skills, including attention to detail and multitasking skills.
- Experienced user of MS Office toolset.
- Preferred Qualifications: PMP, Agile, or other relevant program management certifications.
- Experience working with legal, accounting, consulting, risk, compliance, or other professional services organizations.
- Familiarity with Intapp’s product portfolio or comparable professional services software platforms is strongly preferred.
Benefits
Comp & perks- Professional development opportunities supported by a community of experienced professionals.
- Reimbursement for training and continuing education to help you stay ahead in your career.
- Thrive in modern, open offices designed to inspire creativity and collaboration.
- Complimentary lunches and fully stocked kitchens to stay energized throughout the day.
- Comprehensive wellness and flexible time off programs designed to care for you and your family.
- Family formation benefits and support during your family-building journey.
- Paid volunteer time off and a donation matching program for the causes you care about.